Social Care Financial Assessment Manager

7 days ago

Walsall, Walsall, United Kingdom Venesky Brown Full time
Job Description

Venesky Brown's client, a public sector organisation, is seeking an experienced Financial Services Manager to lead their Adults Social Care team. This is an exciting opportunity to join a dynamic organisation and contribute to the successful delivery of their approach to fair cost of care and social care reform.

Key Responsibilities:
  • Financial Assessment and Planning: Ensure the successful delivery of the organisation's financial assessment and planning processes, aligning strategies, policies, and leadership to achieve optimal outcomes.
  • Customer Service: Modify and maintain a streamlined and efficient customer service approach, ensuring customers understand their obligations to contribute to care based on the organisation's Adult Social Care Charging Policy and the Care Act 2014.
  • Benefit Maximisation: Lead the department on benefit maximisation analysis and guidance to customers requiring new residential or community care, or a review of their entitled benefits.
  • Transformational Change: Initiate transformational change and develop a strategic vision, operational, and business planning for the Social Care Financial Service.
  • Financial Management: Manage complex cases, applying discretion and judgment in relation to policy guidelines, and ensure financial assessment decisions are in line with statutory guidance.
  • Debt Recovery: Develop and implement an ASC Debt Recovery Policy linked to client debt, and respond effectively to Local Ombudsman complaints associated with Client Finance and Charging Services.
  • Team Management: Manage staff to ensure verification and validation of capital assets and benefit maximisation, and motivate a team of staff to achieve team goals and address performance issues using the organisation's HR people management procedures.
Requirements:
  • Adult Social Care Experience: An understanding of adult social care financial processes and duties under the Care Act.
  • Leadership Experience: Experience of leading transformation and implementation of Brokerage functions within adult social care.
  • Education and Qualifications: Educated to postgraduate level with substantial management experience at a senior level within an Adult Social Care financial assessment/charging environment, and/or commissioning and procurement and/or social care operations.
  • Communication Skills: Ability to interpret, understand, and communicate complex advice on legal and/or financial issues in an understandable way to staff members and to service users.
  • Strategic Planning: High-level strategic planning and organisational skills, including forward planning and forecasting.
  • Leadership and Management: Excellent leadership and management skills with a track record in developing staff and improving performance.

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