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Social Care Financial Operations Manager
2 months ago
Venesky-Brown is seeking a qualified individual for the role of Adults Social Care Financial Services Manager. This position is pivotal within a public sector organization and entails a hybrid working model.
Key Responsibilities:
- Oversee the effective implementation of the organization’s strategies regarding equitable care costs and the evolution of social care practices.
- Take ownership of customer debt resolution while enhancing departmental processes and strategies.
- Ensure a streamlined customer service approach, guiding clients on their financial responsibilities in accordance with established policies.
- Lead initiatives on benefit maximization, providing essential support to clients in need of care services.
- Advise on the creation and monitoring of purchasing frameworks to ensure transparency and cost-effectiveness in service delivery.
- Support the development of budgets across various services and initiatives.
- Manage complex issues within the organization and collaborate with partner organizations on demographic changes.
- Drive transformational change and strategic vision for the Social Care Financial Service.
- Provide leadership for financial assessments related to community and residential care.
- Ensure compliance with statutory guidance in financial assessment decisions.
- Continuously enhance service quality and collection rates for care charges.
- Collaborate with finance teams to develop a debt recovery policy linked to client debts.
- Respond to complaints related to Client Finance and Charging Services.
- Supervise staff to ensure accurate verification of financial assets and benefit maximization.
Essential Qualifications:
- Postgraduate education with significant senior management experience in Adult Social Care financial assessment or related fields.
- Proficient in interpreting complex legal and financial information for diverse audiences.
- Strong conflict resolution and negotiation skills.
- Ability to implement change and foster new operational methods.
- Excellent strategic planning and organizational capabilities.
- Proven leadership and team development skills.
- Experience in drafting clear and precise reports.
- Knowledge of relevant legislation and its implications for financial services.
- Demonstrated experience in assessing service delivery models for financial viability.
- Expertise in maximizing organizational income through effective case management.
- Experience in leading consultations and implementing service delivery changes.
- Comprehensive understanding of Adult Social Care financial assessments and debt recovery strategies.
If you are interested in exploring this opportunity further, please reach out for more information.
