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Social Care Financial Operations Manager

2 months ago

Walsall, Walsall, United Kingdom Venesky Brown Full time
Job Overview

Venesky-Brown is seeking a skilled professional to take on the role of Adults Social Care Financial Services Manager. This position involves overseeing financial operations within a public sector organization, focusing on the effective management of financial assessments and service delivery.

Key Responsibilities:

  1. Ensure the successful implementation of the organization’s strategy regarding fair care costs and social care reforms.
  2. Take ownership of customer debt resolution processes and enhance departmental strategies.
  3. Maintain an efficient customer service model, ensuring clarity on care contribution obligations as per the Adult Social Care Charging Policy.
  4. Lead initiatives for benefit maximization, providing guidance to clients regarding residential and community care options.
  5. Advise on the development of purchasing frameworks and monitoring tools to ensure transparency and economic sustainability in service delivery.
  6. Support the creation and management of budgets across various services and contracts.
  7. Handle complex issues involving stakeholders and provide strategic guidance on demographic changes affecting service delivery.
  8. Drive transformational change and develop a strategic vision for the Social Care Financial Service.
  9. Provide leadership for services including financial assessments, direct payments, and commissioned services.
  10. Ensure compliance with statutory guidance in financial assessment decisions.
  11. Manage complex cases with discretion and sound judgment.
  12. Continuously enhance service quality and collection rates for care charges.
  13. Collaborate with finance teams to develop an effective debt recovery policy.
  14. Address complaints related to client finance and charging services effectively.
  15. Supervise staff to ensure accurate verification of capital assets and benefit maximization.

Essential Qualifications:

  • Postgraduate education with extensive management experience in adult social care financial assessment or related fields.
  • Ability to communicate complex legal and financial information clearly to diverse audiences.
  • Strong conflict resolution and negotiation skills.
  • Proven capability in strategic planning and organizational management.
  • Exceptional leadership skills with a focus on staff development and performance improvement.
  • Proficient in drafting clear and precise reports.
  • Experience in managing multidisciplinary teams to achieve organizational goals.
  • In-depth knowledge of relevant legislation and its implications for financial assessments.
  • Experience in evaluating service delivery models for financial viability.
  • Demonstrated ability to implement strategies that maximize income and minimize client debt.

If you are interested in this opportunity, please reach out for further details.