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Social Care Financial Operations Manager
2 months ago
Venesky-Brown is seeking a dedicated Adults Social Care Financial Services Manager to oversee financial operations within a public sector organization. This role offers a hybrid working model, allowing for flexibility in work location.
Key Responsibilities:
- Drive the successful implementation of the organization’s fair cost of care strategy and social care reform initiatives.
- Manage customer debt resolution and enhance departmental processes and strategies.
- Maintain an efficient customer service approach, ensuring compliance with the Adult Social Care Charging Policy.
- Lead benefit maximization efforts, providing guidance to clients regarding residential and community care options.
- Advise on the development of purchasing frameworks to ensure transparency and economic sustainability.
- Support budget management across various services and contracts.
- Address complex issues within the organization and collaborate with partner organizations on demographic changes.
- Initiate transformational changes and develop strategic visions for the Social Care Financial Service.
- Provide leadership for financial assessments, payments, and brokerage services.
- Ensure adherence to statutory guidance in financial assessment decisions.
- Manage complex cases with discretion and sound judgment.
- Continuously improve service quality and collection rates for care charges.
- Collaborate with finance teams to develop a debt recovery policy.
- Respond to complaints related to client finance and charging services.
- Oversee staff verification and validation of capital assets.
Essential Qualifications:
- Postgraduate education with extensive management experience in Adult Social Care financial assessment or related fields.
- Strong ability to communicate complex legal and financial information clearly.
- Proven skills in conflict resolution and stakeholder engagement.
- Experience in implementing change and transforming operational practices.
- Exceptional strategic planning and organizational capabilities.
- Demonstrated leadership skills with a focus on staff development and performance improvement.
- Proficient in drafting clear and precise reports.
- Ability to motivate and manage a multidisciplinary team effectively.
- Technical knowledge in Deputyship, Appointeeship, and financial assessments.
- Understanding of relevant legislation and its implications for financial services.
- Experience in assessing service delivery models for financial viability.
- Ability to maximize organizational income through efficient processes.
- Experience in managing complex cases and implementing effective solutions.
- Proven track record in developing policies and strategies aligned with financial objectives.
- Knowledge of strategies to enhance income and reduce client debt.
If you are interested in this opportunity, please reach out for further details.
