Network Reception Specialist

4 weeks ago


London, Greater London, United Kingdom Compass Group UK & Ireland Full time
Position Overview
We are seeking a dedicated Network Reception Specialist to become a vital part of our esteemed Rapport team. This role involves working within a prominent property management organization, offering a unique opportunity to engage in various reception roles, including ground floor, community coordination, and residential reception.

Key Responsibilities
  • Develop a comprehensive understanding of the portfolio, providing coverage for lunch breaks, holidays, and absences.
  • Deliver courteous and professional service to all guests and clients.
  • Ensure high-quality service delivery at all times.
  • Work efficiently to provide prompt and reliable assistance.
  • Anticipate the needs of visitors and residents.
  • Manage emails and phone communications promptly.
  • Maintain a flexible and effective approach in all interactions.
Ideal Candidate Profile
  • Embody our core values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
  • Exhibit a positive and engaging personality, fostering strong relationships with stakeholders.
  • Demonstrate proactivity, adaptability, and meticulous attention to detail.
  • Possess excellent personal presentation and interpersonal skills.
  • Be proficient in computer usage, with strong verbal and written communication skills.
  • Exhibit the ability to work independently and manage personal workload effectively.
Benefits Offered
  • Exclusive travel discounts with various providers.
  • Grocery discounts with major retailers.
  • Financial security initiatives, including life assurance coverage.
  • Regular updates on discounts and savings opportunities.
  • Cash rewards for spending and referrals.
  • Contributory pension scheme.
  • Access to wellness programs promoting mental health and well-being.
  • Employee Assistance Program for team support.
  • Quick access to healthcare services for you and your family.
  • Opportunities for personal and professional development.
  • Recognition programs for outstanding service.
  • Paid time off for charitable activities.
About Rapport
Rapport is a distinguished company specializing in providing comprehensive front and back of house guest services to corporate clients. We are committed to fostering an inclusive workplace that values diversity and equality. Our focus on employee well-being and development is paramount, and we offer numerous training and leadership programs to support career advancement. As part of Compass Group UK & Ireland, a leading organization in the industry, we take pride in our commitment to excellence and our recognition as a top employer.

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