Network Reception Specialist

4 weeks ago


London, Greater London, United Kingdom Compass Group UK & Ireland Full time
Position Overview
We are seeking a dedicated Network Reception Specialist to become a vital part of our esteemed Rapport team. This role offers the chance to work in various reception environments, including ground floor, community coordination, and residential settings, all within a cohesive area.

Key Responsibilities
  • Develop comprehensive knowledge of the properties within our portfolio, ensuring flexibility in covering for absences and breaks.
  • Provide courteous and professional service to all guests and clients.
  • Deliver high-quality service consistently and efficiently.
  • Respond promptly to visitor needs and inquiries.
  • Manage communications via email and phone with professionalism.
  • Maintain a flexible and proactive approach in all tasks.
Ideal Candidate Profile
  • Embody our core values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
  • Exhibit a friendly and engaging personality, fostering relationships with stakeholders.
  • Demonstrate adaptability, attention to detail, and a desire for personal growth.
  • Showcase excellent presentation and interpersonal skills.
  • Possess strong computer skills and effective verbal and written communication abilities.
  • Ability to work independently and manage tasks efficiently.
Benefits Offered
  • Exclusive travel discounts with various providers.
  • Grocery discounts with major retailers.
  • Financial planning resources for a secure future.
  • Regular updates on discounts and savings opportunities.
  • Cash rewards for spending and referrals.
  • Contributory pension scheme.
  • Access to wellness programs promoting mental health.
  • Employee Assistance Program for team support.
  • Quick access to healthcare services for you and your family.
  • Opportunities for personal and professional development.
  • Recognition awards for outstanding service.
  • Paid time off for charitable activities.
About Rapport
Rapport is a recognized leader in providing comprehensive guest services for corporate clients across the UK, Ireland, and beyond. We pride ourselves on our commitment to exceptional customer service and our diverse, inclusive workplace culture. Our awards reflect our dedication to employee satisfaction and excellence in service delivery. We are proud to be part of Compass Group UK & Ireland, a FTSE 100 company.

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