Onboarding Advisor

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom eTeam Full time

Job Title: Sales Specialist

Location: Remote

Position Overview

eTeam is seeking dynamic individuals to join our team as Sales Specialists. In this role, you will play a crucial part in enhancing our customer engagement strategies and supporting our partners.

Who You Are

We are looking for enthusiastic team members with exceptional communication and problem-solving abilities. You thrive in interactive environments and enjoy assisting others.

Your primary responsibility will be to support and educate our partners as they navigate their business journey. You will be instrumental in onboarding new partners, providing outstanding assistance, and adapting swiftly to the evolving landscape of our operations.

Key Responsibilities:

  1. Deliver exceptional, in-person support to our partners.
  2. Guide new partners through the onboarding process and familiarize them with essential tools for success.
  3. Address and resolve partner inquiries and challenges.
  4. Promote the eTeam brand and inspire enthusiasm among partners.
  5. Stay informed about eTeam processes and tools to ensure effective support.
  6. Collaborate with the Operations team to enhance procedural efficiency.

What We Value:

You should possess experience in retail or customer service, with a strong ability to communicate effectively with partners. A passion for empowering others and a knack for quickly troubleshooting issues are essential. You are organized, personable, and a patient mentor, capable of motivating and guiding your team.

This role is a temporary contract position with the possibility of extension.



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