Operations Coordinator

2 weeks ago

Nottingham, Nottingham, United Kingdom Actons Solicitors Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Operations Team as an Operations Assistant. As a key member of our team, you will provide essential support to our Operations Coordinator, ensuring the smooth day-to-day operation of our office.

Key Responsibilities
  • Front of House:
    • Answer all incoming calls and transfer them to colleagues with a high standard of client care and confidentiality.
    • Welcome visitors to our meeting rooms and inform the meeting host of their arrival.
    • Ensure our meeting rooms are tidy, stocked with refreshments, and welcoming for visitors and colleagues.
  • Office Administration:
    • Archive closed files, deeds, and wills, and deliver them to colleagues, maintaining accurate records.
    • Order and deliver stationery and other office supplies.
    • Make travel arrangements as required.
    • Provide general administrative support within the team and wider business.
  • Health, Safety & Facilities:
    • Assist with regular fire alarm checks.
    • Perform regular health and safety tasks, such as emergency lighting tests.
  • Post & Communications:
    • Open, sort, and deliver incoming post and deliveries.
    • Collect, sort, and frank outgoing post and deliveries.
Requirements
  • Experience working in a busy office environment, ideally in the professional services sector.
  • Excellent professional communication and customer care skills.
  • Excellent attention to detail and organizational skills.
  • A proactive, supportive, and reliable team member.
  • The ability to build good relationships with colleagues at all levels.
  • A flexible approach to managing a varied workload and changing environments.
  • Able to identify priorities and resolve clashes of time-critical tasks in discussion with appropriate others.
  • Good understanding of and experience with Microsoft 365 (Word, Excel, and Outlook) and, ideally, Practice Management Software (although training will be provided).
What We Offer

We offer a competitive remuneration package and a wide range of benefits. If you are a motivated and organized individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.

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