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Operations Coordinator

2 months ago

Nottingham, Nottingham, United Kingdom Forsyth Barnes Full time
Position Overview

*Operations Coordinator – Based in Nottingham – Focused on continuous growth & development with opportunities for performance-based bonuses*

Operations Coordinator

Are you prepared to embark on an exciting journey as an Operations Coordinator within a rapidly expanding, award-winning organization?

Become a vital part of our energetic team in Nottingham, where each day presents fresh and stimulating challenges. In the role of Operations Coordinator, you will not only assist our dynamic sales team with crucial tasks but also lead a variety of engaging projects, including driving enhancements in automation.

Recognized by industry leaders as one of the fastest-growing firms in Europe, we have achieved remarkable success over the past several years. With flourishing offices in multiple locations, we specialize in recruiting elite Senior-Executive professionals across the E-commerce, FinTech, and Sports industries. Step into a position where your contributions will resonate globally, and your career will reach new heights.

Key Responsibilities

As our Operations Coordinator, you will experience a diverse range of tasks daily. You will be central to Forsyth Barnes' growth and achievements, driving the performance of the Customer Care team and managing a variety of projects. Your role will focus on enhancing efficiency and innovation while contributing to exciting company-wide initiatives.

  • Customer Care – Assisting the USA contract team and the broader organization with contracts and compliance needs.
  • Oversee the onboarding and ongoing support of new contractors, maintaining daily communication to ensure smooth operations.
  • Assist with timesheet management to guarantee timely submissions.
  • Support C2C and W2 processes to ensure compliance.
  • Automation improvements – Collaborate with external partners to enhance and streamline automation for CRM development, lead acquisition, and contact management.
  • GDPR Compliance – Ensure adherence to GDPR guidelines and maintain data integrity within our CRM.
  • Management of shared mailbox inquiries.
  • Assist the business with lead management for target clients and email outreach campaigns.
  • Project assistance including IT upgrades, new automation processes, and office relocations or expansions.
  • Provide support across all offices with office management and IT assistance, liaising with third-party technology providers as necessary.

Required Skills

  • Exceptional communication and stakeholder management abilities.
  • Ambitious mindset with a desire for career advancement.
  • Proficient in IT management and capable of overseeing external suppliers.
  • Strong commercial awareness.
  • Highly organized.
  • Effective problem-solving skills.

What We Offer

  • Clear progression path from the outset with defined targets and objectives for promotion.
  • Attractive rewards – We believe in enriching your life through unique experiences, including fine dining, luxury holidays, and unforgettable experience days.
  • Supportive, sociable culture.
  • Opportunity to enhance your earnings through our bonus structure.
  • Chance to make a significant impact on our operations department.

Position based in Nottingham – 5 days in the office – Salary range £25k-30k, based on experience + quarterly bonus.