Operations Coordinator

3 weeks ago

Nottingham, Nottingham, United Kingdom Reed Full time
Job Title: Planner

Reed is seeking a skilled Planner to join our team. As a Planner, you will be responsible for effectively deploying resources and managing repairs to properties.

Key Responsibilities:
  • Liaise with customers to arrange appointments and dispatch information upon completion of work.
  • Maintain communication with the client to ensure data accuracy and assist with queries.
  • Schedule and allocate work to operational staff to ensure operational efficiency and effectiveness.
  • Maintain all records in accordance with business requirements and management instructions for invoicing and KPI reporting.
  • Provide reports and communications to support customer relations.
  • Attend customer meetings as required, providing all relevant up-to-date information to communicate the operational status of work being undertaken and completions.
Requirements:
  • Proven experience in operations coordination or a similar role.
  • Strong organisational and planning skills.
  • Excellent communication and interpersonal skills.
  • Ability to provide an excellent service to both internal and external customers.
  • Proficiency in using business management software for record-keeping and reporting.
  • Ability to work independently and as part of a team.

This is an exciting opportunity to join a dynamic team and contribute to the success of Reed. If you are a motivated and organized individual with a passion for operations coordination, we encourage you to apply.

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