Maintenance Coordinator

4 weeks ago


Evesham, Worcestershire, United Kingdom Blue Octopus Recruitment Ltd Full time
Job Overview


37 hours per week, on a rota basis

Our Commitment: Collaboration, Improvement, Integrity

At Blue Octopus Recruitment Ltd, we are a progressive and adaptable social enterprise dedicated to providing high-quality, cost-effective services. We take pride in our workforce and the positive difference we make in people's lives every day.

We seek high-performing individuals at all levels who can embody our culture, uphold our values, and inspire excellence in others. We encourage applications from all candidates with relevant experience and qualifications, and we support individuals in requesting reasonable adjustments to help them perform at their best. Our goal is to maintain a skilled, knowledgeable, and motivated team that is empowered and engaged in a supportive work environment.

Employee Benefits

We believe in rewarding your hard work with a comprehensive benefits package that includes, but is not limited to:

  • Flexible and hybrid working arrangements
  • Holiday purchasing and selling options
  • A paid day off for your birthday or annual celebration
  • Two days of paid leave for moving house after completing your probation
  • Life insurance coverage
  • Health cash plan covering various treatments, including dental care and physiotherapy, along with a 24-hour confidential helpline
  • Company contributions towards mindfulness and fitness initiatives, such as discounted gym memberships and fitness classes
  • Online discounts with various retailers, supermarkets, cinemas, insurance providers, and travel services
  • Funded training opportunities and sponsored qualifications
  • Two days of paid volunteering leave each year

Role Responsibilities

As a Repairs Officer, you will be instrumental in managing, diagnosing, and efficiently processing maintenance and daily repair requests from our tenants. Your role will involve providing accurate and timely information about our services to both tenants and colleagues. This includes investigating service requests and coordinating with tenants to schedule appointments while delivering outstanding customer service.

Our Repairs Desk operates from 8 AM to 4:30 PM, Monday to Friday, on a rotational basis.

Candidate Profile

Your customer service experience is essential, along with your ability to manage databases, compile information, and perform administrative tasks effectively. You should possess excellent communication skills, both verbal and written, and demonstrate a high level of IT proficiency, including knowledge of databases, Microsoft Word, Excel, and online communication tools. Attention to detail in data recording is crucial.

While prior experience in a repairs service role is not mandatory, it would be considered an advantage.


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