Administrative Support Officer

5 days ago


Airdrie, North Lanarkshire, United Kingdom NHS Lanarkshire Full time

About the Role

We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at NHS Lanarkshire. As a key member of our administrative team, you will provide comprehensive administrative support to our medical and nursing teams, ensuring the efficient delivery of services.

Key Responsibilities

  • Provide administrative support to medical and nursing teams, including maintaining accurate records and files.
  • Ensure the availability of case notes at the time of patient admission, liaising with other hospitals as necessary.
  • Deal with telephone and face-to-face enquiries from staff, patients, relatives, and carers, providing information and prioritizing queries as appropriate.
  • Support the efficient delivery of services, ensuring that administrative tasks are completed to a high standard.

Requirements

  • Good basic education.
  • Basic understanding of office procedures.
  • Proficient in the use of software systems.
  • Good organizational and communication skills.

Contract Type

  • Permanent
  • Part-Time
  • 14.9 hours
  • Please note that this is a part-time post, and the salary will be pro-rata.

Location and Working Pattern

This role will be based in Medical Admin/Clerical within University Hospital Monklands.

The working pattern for this role is a Thursday and Friday.

Benefits

  • A minimum of 27 days annual leave, increasing with length of service.
  • A minimum of 8 days of public holidays.
  • Membership of the NHS Pension Scheme, with life insurance benefits.
  • Paid sick leave, increasing with length of service.
  • Occupational health services.
  • Employee counselling services.
  • Work-life Balance policies and procedures.

Why NHS Lanarkshire?

NHS Lanarkshire is a supportive environment where you will have the opportunity to add to your skills and further your career. We offer a range of benefits, including a minimum of 27 days annual leave, a minimum of 8 days of public holidays, and membership of the NHS Pension Scheme.



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