Modern Apprenticeship in Business Support

3 weeks ago

Airdrie, North Lanarkshire, United Kingdom Crown Office and Procurator Fiscal Service Full time

Job Overview

About the Position:

Are you eager to embark on a career in the criminal justice field? This is a remarkable opportunity for permanent employment within an administrative capacity that initiates with a Modern Apprenticeship. This apprenticeship serves as an ideal entry point for individuals who have recently completed their education, are contemplating their first career move, or are seeking a transition into business administration.

During the initial 18-20 months, you will work towards obtaining your SVQ in Business Administration Level 3 (SCQF Level 6) while also achieving an industry-specific enhancement qualification. You will have the chance to collaborate with various teams throughout the organization, working from one of the offices with some flexibility for remote work. Team sizes will vary, allowing you to engage with both new and seasoned colleagues at all levels, from administrative staff to Senior Managers.

Our administrative staff, referred to as Fiscal Officers, play a vital role in facilitating the legal prosecution process in Scotland. Upon joining us, you will undergo a comprehensive induction that provides an extensive overview of the apprenticeship program, followed by a focus on the specific responsibilities you will undertake in the local office in an administrative capacity. Throughout the two-year period, you will participate in a variety of workshops and training sessions, interacting with assessors and fellow apprentices to refine your skills and competencies, thereby supporting your ability to meet the program's objectives. This ongoing education will be complemented by practical on-the-job experience as agreed upon with your Line Manager.

You will receive support at every phase of your apprenticeship, with regular meetings with your Line Manager who will identify relevant opportunities for you to demonstrate the skills necessary for progressing through your course units. This relationship will be collaborative, involving meetings with SQA Assessors to provide positive evidence of your accomplishments. You will also be allocated time away from your desk to focus solely on the SVQ or enhancement work, which should equate to 1 hour per week for the SVQ, along with additional hours for the enhancement. Interaction with Skills Development Scotland and the Scottish Qualification Authority may also occur as part of their monitoring processes.

Additional Information:

This position is a permanent role contingent upon the successful completion of the Modern Apprenticeship program.

Job Responsibilities

This is a permanent administrative role that is conditional upon the successful completion of the Modern Apprenticeship program.

The Modern Apprenticeship is an 18-20 month work-based program within the Crown Office and Procurator Fiscal Service. Modern Apprentices will work towards an SVQ in either Business Administration Level 3 (SCQF Level 6) or Customer Service Level 2 (SCQF Level 5), along with an industry-specific training course such as the Certificate in Prosecution Practice.

Throughout the program, you will be required to achieve the minimum SQA Accredited Level 5 Core Skills in Numeracy and ICT. If you have previously achieved one or both of these through prior education, this will be recognized as prior learning.

These positions are permanent administrative roles contingent on successful completion of the MA program.

This is an exciting entry-level opportunity for individuals seeking a dynamic and engaging role that will pave the way for a career in the Civil Service.

You will become part of a crucial team providing administrative support in the prosecution of crime and engaging with members of the public.

While the specific duties may vary by office, typical responsibilities will generally include:

  • Data entry
  • Word processing
  • Managing telephone and public inquiries
  • Processing mail
  • Filing
  • Photocopying
  • Organizing your own workload
  • Maintaining focus in a busy environment
  • Exhibiting strong communication skills, both written and verbal

Applicants are encouraged from candidates aged 16 and above.

Person Specification

Essential Criteria:

The competencies outlined in the application pack represent the key essential criteria for this apprenticeship. Candidates should demonstrate abilities in the following areas:

  • Proficiency in English literacy and fluency
  • A willingness to collaborate and work as part of a team
  • Capability to organize and adhere to specific deadlines
  • Familiarity with email and basic computer skills, including word processing

Desirable Criteria:

  • Knowledge of Microsoft Excel and Outlook
  • An understanding of the operations of the Crown Office and Procurator Fiscal Service
  • A strong desire to work within the Criminal Justice Sector

There are no upper age limits, and suitability for the position will be the primary factor for selection.

Benefits

In addition to a competitive salary, the Crown Office and Procurator Fiscal Service contributes towards your membership in the Civil Service Defined Benefit Pension scheme.

Benefits include:

  • Generous employer contributions to the Civil Service Pension scheme.
  • 25 days of paid holiday plus public and privilege holidays (increasing to 30 days after 4 years).
  • Flexible working hours and a family-friendly approach to work.
  • Cycle to Work Scheme and Season Ticket Loans.
  • Employee Wellbeing Support, including Mental Health First Aiders and access to an Employee Assistance Programme.

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