Administrative Support Officer
2 days ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at NHS Lanarkshire. As a key member of our administrative team, you will provide comprehensive administrative support to our medical and nursing teams, ensuring the efficient delivery of services.
Key Responsibilities
- Provide administrative support to medical and nursing teams, including maintaining accurate records and files.
- Ensure the availability of case notes at the time of patient admission, liaising with other hospitals as necessary.
- Deal with telephone and face-to-face enquiries from staff, patients, relatives, and carers, providing information and prioritizing queries as appropriate.
- Support the efficient delivery of services, ensuring that administrative tasks are completed to a high standard.
Requirements
- Good basic education.
- Basic understanding of office procedures.
- Proficient in the use of software systems.
- Good organizational and communication skills.
Contract Type
- Permanent
- Part-Time
- 14.9 hours
- Please note that this is a part-time post, and the salary will be pro-rata.
Location and Working Pattern
This role will be based in Medical Admin/Clerical within University Hospital Monklands.
The working pattern for this role is a Thursday and Friday.
Benefits
- A minimum of 27 days annual leave, increasing with length of service.
- A minimum of 8 days of public holidays.
- Membership of the NHS Pension Scheme, with life insurance benefits.
- Paid sick leave, increasing with length of service.
- Occupational health services.
- Employee counselling services.
- Work-life Balance policies and procedures.
Why NHS Lanarkshire?
NHS Lanarkshire is a supportive environment where you will have the opportunity to add to your skills and further your career. We offer a range of benefits, including a minimum of 27 days annual leave, membership of the NHS Pension Scheme, and paid sick leave.
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