Office Services Assistant

4 weeks ago

Cardiff, Cardiff, United Kingdom Starling Bank Full time

About Starling Bank

At Starling, we have revolutionized banking by harnessing technology to empower individuals in managing their finances effectively. As a fully licensed UK bank, we embody the agility and innovation of a tech company, striving to create a banking experience that is fair, user-friendly, and accessible to all. Our team of over 3,000 professionals operates across multiple locations, including London, Southampton, Cardiff, and Manchester.

Role Overview

We are excited to announce an opening for a Facilities Assistant within our growing Cardiff office. This position is pivotal in ensuring a productive and welcoming workplace environment, as part of our dedicated Facilities Management team.

Key Responsibilities

  • Conduct regular inspections of the building, identifying and reporting maintenance issues, ensuring cleanliness and organization in all areas, including offices, meeting rooms, and kitchens.
  • Oversee the coordination of meeting and training rooms, collaborating with various departments to facilitate training sessions and managing furniture arrangements according to specific requirements.
  • Fulfill health and safety obligations by performing monthly safety assessments.
  • Document and address all facility-related issues, coordinating repair work with landlords and contractors as necessary.
  • Ensure that external service providers comply with maintenance schedules and that all required documentation is prepared in advance.
  • Serve as a First Aider and Fire Warden, ensuring safety protocols are upheld.
  • Assist with the receipt and storage of goods and equipment deliveries.
  • Manage on-site inventory, including merchandise and distribution to new employees.
  • Facilitate changes to staff and visitor access, maintaining accurate records of access cards.
  • Provide coverage for reception duties during breaks or absences.
  • Embrace additional responsibilities and assist the organization as needed.
  • Maintain effective communication and relationships with colleagues, suppliers, and stakeholders to enhance service quality.

Candidate Profile

The ideal candidate will be approachable, enthusiastic, and possess strong IT and administrative skills. Attention to detail and the ability to manage multiple tasks in a fast-paced environment are essential. A proactive mindset is crucial for addressing daily challenges associated with the operation of our facilities.

Why Join Us?

  • Enjoy 25 days of annual leave, with flexibility to take public holidays at your convenience.
  • Receive an additional day off for your birthday.
  • Benefit from increased annual leave with tenure, with options to buy or sell up to five extra days.
  • Participate in 16 hours of paid volunteer time each year.
  • Access a company-enhanced pension scheme and life insurance coverage.
  • Utilize private medical insurance, including mental health support and additional partner benefits.
  • Take advantage of generous family-friendly policies and an incentivized referral program.
  • Enjoy Perkbox membership for retail discounts and wellness resources.
  • Participate in initiatives like Cycle to Work and Electric Vehicle leasing.

Join Our Mission

At Starling Bank, we are committed to reshaping the banking landscape. We welcome diverse backgrounds and experiences, fostering a collaborative environment where innovative problem-solving thrives. If you are excited about the opportunity to contribute to our mission, we encourage you to explore this role further.

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