Facilities Administrator

6 days ago


City of London, United Kingdom Hays Business Support Full time

About the Role:

Hays Business Support is seeking a skilled Facilities Administrator to join our team in London. As a Facilities Administrator, you will be responsible for reviewing subcontractor records, ensuring electronic filing is up-to-date, and administering subcontractor RAMS.

Key Responsibilities:

  • Review subcontractor records and identify supplementary actions required
  • Ensure all electronic filing is up-to-date to ensure audits are passed
  • Administer subcontractor RAMS
  • Manage and revise PPM schedules to ensure compliance with mandatory and statutory regulations
  • Manage quotations
  • Knowledge and experience in Risk and Method statements is essential
  • Update the CAFM system in relation to asset and PPM
  • Navigate and develop the Hard Services filing structure to develop compliance reporting
  • Liaise with Communications Manager to refresh and advertise to ensure best use of local helpdesk function

Requirements:

  • Relevant experience in a facilities workspace, ideally within a corporate environment
  • Excellent communication skills - written and verbal
  • A minimum of 2 years Customer Service experience (preferably in a Command Centre and/or Call Centre environment)
  • Intermediate computer skills in MS Office - e.g. Word, Excel
  • Prior knowledge and skills in utilizing CAFM applications, e.g. Maximo/QFM - especially work planning and scheduling functionalities
  • Good understanding of reactive and planned maintenance works, to enable planning of works within SLAs/KPIs
  • Relationship building and influencing capabilities
  • Keen attention to detail with the ability to prioritize and execute a diverse workload in a high-pressure environment
  • Ability to deliver exceptional customer service to Stakeholders (internal and external)
  • Tertiary qualifications in Business Administration/Property/Facilities Management or related discipline would be highly advantageous (although not mandatory)
  • Previous experience in working with Third Party Vendors would also be advantageous (although not mandatory)
  • Self-motivated, confident, honest and flexible, with a professional work ethic
  • Be flexible and adaptable to change
  • Exceptional attention to detail
  • Demonstrates the Sodexo values and behaviours
  • A strong commitment to Zero Harm and a strong safety culture
  • Prior experience in quote management
  • Asset data management qualifications/experience would be advantageous
  • Asset data and trend analysis experience
  • People management

What You'll Get in Return:

  • A permanent contract with an international Facilities firm in their corporate office in the City of London
  • A competitive salary of £35,000
  • 25 days annual leave + bank holidays
  • 10% non-contributory pension
  • Wellbeing pot for various benefits of your choosing (dental etc.)
  • Private healthcare


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