Workplace and Facilities Administrator

3 weeks ago

City of Westminster, Greater London, United Kingdom Grosvenor Full time

This is a key role within our Facilities team, who provide safe, welcoming workplaces for all of our London based employees – including our head office – with a strong focus on employee wellbeing, social connection and inclusion. The team also manage the Company Flats in Mayfair, which are serviced rooms for visiting employees.

The Workplace and Facilities Administrator role is based in our head office in Mayfair, with a half day each week in our Belgravia office. The role is responsible for supporting the effective operation of all our London workplaces and the services within. No two days are the same and alongside core responsibilities, there is plenty of scope to get involved with projects, innovation trials and to make a real impact on Grosvenor's sustainability goals.

You will have a full overview of the diverse range of services the team provide, with direct exposure to all areas of the wider Grosvenor business. The role offers lots of opportunity for self-direction within the support of a wider team. This is an excellent opportunity to move into Facilities Management and develop knowledge and skills in a highly respected, multi-sector business.

Key Responsibilities

Effective management of all team administration tasks, including: purchase orders, invoice processing, consumables purchasing, meeting and diary coordination and database maintenance

Provide outstanding service as the first point of contact for the Company Flats and travel enquiries, managing bookings and payments for the flats and assisting with the collation of our international preferred hotel rates

Maintenance of the Facilities intranet pages and office app content

Day to day management of small contracts such as office plants and flowers, taxis, etc.

Support the effective running of our helpdesks, raising jobs and ensuring timely completion and accurate reporting

Day to day management of employee services and wellbeing event bookings, including the smooth running of our online workstation and mum-to-be assessments (DSE Assessments)

Support with office moves and changes, projects and team goals

Provide reciprocal holiday and sickness cover for core activities managed by the Assistant Workplace and Facilities Manager.

Key Requirements

High level of attention to detail with strong administrative and organisational skills

Excellent written and verbal communication skills, able to build strong relationships at all levels

Excellent IT skills, specifically knowledge of MS Excel, Word and Outlook. Able to quickly learn and be confident using new systems

Adaptable and pro-active – able to manage and prioritise workload effectively across a varied range of tasks

Previous experience gained within a Facilities Management, Property Management, Hospitality/Leisure or Customer Service focussed role preferred

Passionate about sustainability and building an inclusive workplace.

Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact

We want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on to discuss.

To apply for this job please click on "Apply".

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Please carefully read our Recruitment Privacy Notice before proceeding with an application. The privacy notice sets out how Grosvenor obtains, uses and protects the personal information which you provide to us. You can read the notice here -

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