Colposcopy Administrative Coordinator

3 weeks ago

Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

Position Overview

The role involves providing comprehensive administrative and secretarial support for the Colposcopy and Hysteroscopy departments.

Key responsibilities include:

  • Assisting in the scheduling, preparation, and management of outpatient clinic operations.
  • Offering secretarial assistance to the colposcopy and hysteroscopy teams.
  • Acting as a deputy for the colposcopy Multi-Disciplinary Team (MDT) coordinator in various functions.
  • Collaborating with medical professionals, including consultants, junior doctors, specialist nurses, and medical secretaries.
  • Delivering a dependable service that aligns with national benchmarks and Trust standards.
  • Supporting the Colposcopy MDT coordinator in the Cervical Screening Programme and hysteroscopy services.
  • Assisting the designated MDT in their operations.
  • Documenting treatment plans, collecting data, and maintaining records in accordance with National MDT colposcopy standards.
  • Tracking patient journeys from referral through to treatment and updating patient tracking lists (PTLs) as necessary.

Main Responsibilities

Key Areas of Focus:

  • Providing full administrative support to the Colposcopy service and MDT.
  • Collecting data related to cancer, two-week wait (2ww), and routine waiting times.
  • Monitoring patient pathways effectively.
  • Facilitating the administrative functions of the colposcopy and hysteroscopy services.

About the Organization

University Hospitals Plymouth NHS Trust is dedicated to fostering a supportive environment where every staff member plays a vital role in patient care. We prioritize patient welfare and are committed to innovation, clinical excellence, and exceptional customer service. The Trust offers numerous opportunities for professional growth in a dynamic and progressive setting.

We value work-life balance and welcome discussions regarding flexible working arrangements. We encourage applications from individuals of diverse backgrounds, as we believe that diversity enhances our teams.

Job Responsibilities

Multi-Disciplinary Team (MDT) Support

  • Assist the MDT Coordinator with administrative duties related to the colposcopy program.
  • Serve as a point of contact for MDT members regarding patient referrals.
  • Coordinate with relevant departments to ensure all necessary patient information is available for effective MDT operations.
  • Maintain attendance records for MDT meetings.
  • Document all MDT decisions regarding patient management plans and ensure proper filing in medical records.
  • Oversee cervical cancer audit documentation.

Waiting List Management

  • Utilize information management systems for effective waiting list oversight.
  • Understand national Cancer Waiting Times Targets and Trust policies.
  • Ensure compliance with administrative processes as per Trust guidelines.

Data Collection

  • Support the accurate collection of data to meet patient management standards and cancer information requirements.
  • Assist in gathering data for national cancer datasets and audits.

Patient Pathway Management

  • Collaborate with clinical staff to monitor patient journeys and identify delays.
  • Manage outpatient waiting lists and prepare reports as needed.

Appointment Coordination

  • Assist in scheduling and managing patient referrals and appointments.
  • Ensure compliance with cervical screening program guidelines.
  • Handle patient inquiries with sensitivity and professionalism.

Secretarial Duties

  • Prioritize and manage workload effectively.
  • Coordinate with medical staff to ensure efficient patient admissions and outpatient processes.
  • Maintain confidentiality and adhere to data protection regulations.

The successful candidate will be expected to undertake additional duties as required, ensuring a high standard of service delivery at all times.

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