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Clinical Administration Coordinator
3 months ago
Position Overview
We are seeking a dedicated individual to join our Neurosurgery team as a Clinical Administration Coordinator. This role involves providing essential administrative support to the medical professionals within the Neurosurgery service line. You will collaborate closely with the Band 4 Specialty Coordinator to ensure that the Consultants and the broader medical team receive timely and efficient secretarial assistance. This position is part of a dynamic, multi-skilled team committed to delivering exceptional patient care.
Key Responsibilities
The primary duties of this role include:
- Managing patient administration systems effectively and efficiently.
- Ensuring compliance with all Trust Policies and procedures.
- Typing dictations and filing patient correspondence.
- Scheduling outpatient appointments and coordinating theatre bookings.
- Handling PTL management and addressing data quality inquiries.
- Providing excellent customer service by answering patient calls.
- Assisting with various administrative tasks as required.
Qualifications and Experience
Essential Criteria
- Previous administrative experience.
- Demonstrable experience within the NHS.
Desirable Criteria
- Experience in NHS secretarial roles.
Educational Requirements
Essential
- A-C grades in Math and English GCSE or equivalent qualifications.
- Proven administrative skills.
About Us
At University Hospitals Plymouth NHS Trust, we prioritize our people. Every staff member plays a vital role in making a difference in patient care. Our organization is dedicated to fostering a culture of innovation, clinical excellence, and outstanding customer service. We offer numerous opportunities for career advancement in a progressive work environment. We value work-life balance and encourage applicants to discuss flexible working arrangements. We are committed to considering all requests seriously. We welcome applications from individuals of diverse backgrounds, as we believe that diversity enhances our teams.
Please note that all communication regarding this position will be conducted electronically. Regularly check your email for updates.
