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Clinical Administrative Coordinator
3 months ago
Job Overview
We are seeking a dedicated Clinical Administrative Coordinator to deliver a thorough administrative support service to our Paediatric Psychologists and associated medical professionals. This role is essential in ensuring efficient operations and maintaining high standards of patient care.
Our core values guide our work: Prioritize patient needs, Take responsibility, Show respect, Maintain a positive attitude, and Commit to continuous improvement.
The successful candidate will engage in ongoing professional development to adapt to the evolving demands of the role, participate in relevant training programs, and foster the growth of fellow team members.
Key Responsibilities
This position offers an exciting opportunity to join our Acute Paediatrics Service Line as a part-time Clinical Administrative Coordinator at Band 3.
The selected individual will provide vital support to our Paediatric Psychologists and their team, ensuring seamless operations within the department.
Candidates must demonstrate exceptional organizational skills, along with strong written and verbal communication abilities. Experience in managing RTT pathways and resolving data quality issues is essential. Previous experience in a comparable role within a large clinical environment is required, along with proficiency in audio transcription and keyboarding. Familiarity with the Big Hand system and appointment scheduling on iPM is advantageous.
About Our Organization
At University Hospitals Plymouth NHS Trust, we value every team member and recognize the impact each individual can have. Our patients are at the forefront of our mission. Joining our team means becoming part of a dedicated workforce committed to innovation, clinical excellence, and outstanding patient care. We offer numerous opportunities for career advancement in a dynamic and progressive work environment.
We encourage applicants to reach out regarding flexible working arrangements, as we understand the importance of work-life balance. We are committed to considering all requests thoroughly. Our organization thrives on diversity, and we welcome applications from individuals of varied backgrounds, as we believe diversity enhances our teams.
Responsibilities Include:
- Providing comprehensive secretarial and administrative support to the medical team.
- Managing communications with parents, caregivers, GPs, and other stakeholders with discretion and initiative.
- Ensuring timely and accurate message delivery for the medical team.
- Prioritizing tasks, including typing clinic notes, discharge summaries, and medical documentation using the Big Hand system.
- Supporting administrative functions related to Child Protection cases, including report preparation.
- Maintaining an organized diary for the medical team and coordinating with internal and external contacts.
- Managing correspondence and maintaining an efficient filing system for quick information retrieval.
- Assisting with the preparation of materials for meetings, including agendas and minutes.
- Contributing to data collection and presentation improvements using appropriate software.
- Facilitating effective communication within a multidisciplinary team.
- Coordinating patient transport for investigations and admissions as necessary.
- Assisting with the management of waiting lists in accordance with Trust policies.
- Covering for colleagues during absences or peak workloads as directed.
- Performing additional clerical duties as assigned by the line manager.
For further details, please refer to the attached job description.
Qualifications and Experience Required:
Essential:
- Previous experience in a similar administrative role.
- Strong knowledge of relevant administrative processes.
Desirable:
- Experience in a large clinical setting.
Required Qualifications:
Essential:
- GCSEs in Maths and English at Level 4-9 (A-C) or equivalent experience.
- Typing proficiency at OCR Level II or equivalent.
Desirable:
- Typing proficiency at OCR Level III or above.
Skills and Attributes:
Essential:
- Ability to touch type accurately.
- Excellent communication and interpersonal skills.
Desirable:
- Understanding of the Trust's waiting list management policies.
