Litigation Claims Handler

7 days ago

Salford, Salford, United Kingdom Keoghs Full time
About the Role

We are seeking a highly skilled and experienced Litigation Claims Handler to join our team at Keoghs. As a Litigation Claims Handler, you will play a critical role in handling complex insurance claims and working closely with our clients to achieve the best possible outcomes.

Key Responsibilities
  • Manage a caseload of litigated RTA suspected fraud files on behalf of insurance clients
  • Work closely with sophisticated claims handlers and lead lawyers to achieve the best possible results
  • Conduct detailed reviews and analyses of evidence throughout the life of the case
  • Set and agree case strategies with clients, ensuring adherence to any key operating procedures or generic strategies
  • Identify strategic litigation opportunities and complex cases when appropriate
  • Handle files in accordance with agreed client guidelines on a non-delegated basis
  • Ensure maximum client satisfaction on each case
  • Accurately and timely complete all client and internal MI
  • Achieve both client and internal KPIs
Requirements
  • Experience in civil litigation claims handling or as a legal File Handler
  • Experience in handling RTA pre-litigated and/or litigated case loads
  • Understanding of insurance litigation practice and processes, together with indemnity principles
  • Knowledge of the litigation process and working knowledge of the CPR
  • Good advocacy skills
  • Good client care skills and evidence of working to client guidelines
  • High level of analytical skills
  • Excellent listening, verbal and written communication skills
  • Ability to prioritize work, keep to deadlines and work under pressure
  • Ability to anticipate problems and identify solutions
  • Experience of time recording and billing systems
  • Excellent IT skills
About Keoghs

Keoghs is a leading insurance law firm that provides expert advice and representation to insurance companies and their clients. Our team of experienced lawyers and claims handlers work together to achieve the best possible outcomes for our clients.

We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and reach their full potential. We offer a range of benefits and opportunities for professional development, including training and mentoring programs.

Our culture is focused on making Keoghs sustainable and successful for our people and clients. Our four values are at the heart of everything we do:

  • We are connected
  • We are dynamic
  • We are innovative
  • We succeed together

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