Litigated Fraud File Handler
5 days ago
We are seeking a highly skilled and experienced Litigated Fraud File Handler to join our team at Keoghs. As a Litigated Fraud File Handler, you will play a critical role in handling fraud cases from the point of litigation through to resolution.
Key Responsibilities- Strategic Excellence
- Conduct detailed reviews and analyses of evidence throughout the life of the case
- Develop and implement case strategies, ensuring adherence to any key operating procedures or generic strategies
- Manage case files in accordance with agreed work type process stages
- Identify strategic litigation opportunities and complex cases when appropriate
- Monitor client trends and identify opportunities to raise profile with clients
- Client Excellence
- Run files in accordance with agreed client guidelines
- Ensure maximum client satisfaction on each case
- Accurately and timely complete all client and internal management information
- Achieve both client and internal key performance indicators
- Technical Excellence
- Liaise with all relevant stakeholders on the case to carry out agreed investigations and implement the set strategy
- Comply with all procedural and investigative deadlines
- Achieve the best result in litigation, protecting the client's position in relation to proceedings, ensuring full compliance with the court timetable and utilizing procedural tactical advantages where possible
- Deal proactively and achieve the best results with case investigations and strategy from receipt until point of resolution
- Delegate tasks as appropriate to assistants to take the case forward
- Timely and accurately maintain all Case Management Systems from opening to closure
- Adhere to file management policies
- Comply with the Solicitors Regulation Authority Standards & Regulations
- Financial Excellence
- Work in an efficient and effective manner, working within a fixed fee price
- Be commercially aware to retain profitability
- Achieve financial targets
- Ensure timely and accurate billing
- Cultural Excellence
- Adhere to our values
- Experience in civil litigation claims handling or as a legal File Handler or suitably qualified
- Experience of handling RTA pre-litigated and/or litigated case load
- An understanding of insurance litigation practice and processes together with indemnity principles
- Knowledge of the litigation process/working knowledge of the CPR, relevant Personal Injury Protocols and working platforms/portals
- Good advocacy skills
- Good client care skills and evidence of working to client guidelines
- High level of analytical skills
- Excellent listening, verbal and written communication skills
- Ability to prioritize work, keep to deadlines and work under pressure
- Ability to anticipate problems and identify solutions
- Excellent IT Skills
- Experience of time recording and billing systems
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NDA Litigated Fraud File Handler
5 days ago
Salford, Salford, United Kingdom Keoghs Full timeAbout the RoleWe are seeking an experienced and skilled Litigated Fraud File Handler to join our team at Keoghs. As a key member of our counter-fraud division, you will play a crucial role in helping us to defeat dishonest motor claims and develop strategies to identify and prevent new and emerging risks.Key ResponsibilitiesRun a caseload of litigated RTA...
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