Sales and Service Manager

3 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Age UK Full time

Join Age UK as a Store Manager

We are excited to announce an opportunity for a Store Manager to lead our dedicated team in a charitable retail environment.

In this role, you will leverage your extensive experience in retail management to oversee the daily operations of our store. Your focus will be on enhancing sales performance and ensuring that our customers receive outstanding service. By doing so, you will contribute to the vital funds that support Age UK and the essential services we provide to the elderly community.

As a Store Manager, you will take charge of a talented group of staff and volunteers, delivering effective leadership, training, and development to foster a collaborative work atmosphere.

If you are a driven manager with a strong passion for retail and a desire to make a difference in the lives of older individuals across the UK, this position could be the perfect fit for you.

Key Responsibilities:

  • Oversee daily store operations and performance metrics
  • Manage and mentor staff and volunteers to achieve store goals
  • Ensure compliance with health and safety regulations
  • Develop and implement effective merchandising strategies
  • Foster a positive and inclusive work environment

Requirements:

  • Proven experience in a retail or customer-focused setting
  • Strong leadership and team management skills
  • Ability to lift and carry stock items up to 10kg
  • Excellent communication skills with a diverse audience
  • Strong organizational skills and the ability to prioritize tasks

What We Offer:

  • A 35-hour work week
  • 25 days of annual leave plus bank holidays
  • A competitive pension scheme with an 8% employer contribution
  • Exclusive discounts and rewards through various programs
  • Life assurance and health cashback plans
  • Access to free and discounted event tickets

Additional Information:

To comply with UK legislation, applicants must be at least 18 years old, as the successful candidate will be required to work independently.

We are committed to promoting diversity within our workforce and encourage applications from individuals of all backgrounds, particularly those from underrepresented groups.



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