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Sales and Service Advisor
2 months ago
Role Overview:
As a Sales and Service Advisor with Firstsource Healthcare, you will play a critical role in supporting our customers in the energy industry. This position requires strong communication and problem-solving skills, as you will be working in a fast-paced environment to handle customer inquiries and resolve issues.
Key Responsibilities:
- Provide exceptional customer service to energy customers, addressing their concerns and resolving issues in a timely and professional manner.
- Work closely with internal teams to ensure seamless customer experiences and resolve complex issues.
- Develop and maintain a deep understanding of energy industry regulations and guidelines to ensure compliance and accuracy.
- Stay motivated and focused in a dynamic environment, prioritizing tasks and managing multiple customer interactions simultaneously.
What We Offer:
- A competitive hourly rate of £11.63 per hour, with opportunities for performance-based bonuses.
- Comprehensive training and development programs to enhance your skills and knowledge.
- A supportive and collaborative team environment that fosters growth and success.
Requirements:
- Strong communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Attention to detail and accuracy, with a deep understanding of energy industry regulations and guidelines.
- Flexibility to work a variety of shifts, including evenings and weekends, to meet customer needs.
