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Energy Sales Consultant
2 months ago
Role Overview: As an Energy Sales Consultant, you will engage with customers who are either considering leaving or are due for renewal with our energy services. Your primary responsibility will be to gather feedback, address any outstanding inquiries, and identify potential sales opportunities.
Location: On-site
Working Hours: Full-time, 37.5 hours per week, Monday to Friday, from 10:00 AM to 8:00 PM
Compensation: £22,678.50 annually (£11.63 hourly), with the potential for performance-based bonuses.
Key Responsibilities:
- Conduct outbound calls to customers, ensuring exceptional service and support.
- Resolve customer queries while identifying sales opportunities.
- Maintain a high level of professionalism and customer care in a fast-paced environment.
- Navigate multiple systems effectively while assisting customers.
- Handle objections and complaints with a focus on customer satisfaction.
Training: Comprehensive training will be provided, including classroom sessions and live call support, all fully compensated.
Candidate Profile:
- Proven experience in sales or customer service, with a strong desire to excel.
- Ability to identify and capitalize on sales opportunities.
- Motivated and energetic, thriving in a target-driven environment.
- Team-oriented, with a commitment to sharing best practices.
- Skilled in building rapport and trust with customers.
- Understanding of compliance and sales processes within a regulated sector.
Additional Information:
- Flexibility required between 10 AM and 8 PM, Monday to Friday.
- Performance bonuses of up to £350 per month based on attendance and sales.
- No weekend work required.
- Ongoing support and development opportunities available.