Energy Sales Consultant

3 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Firstsource Full time
Position: Energy Sales Consultant

Role Overview: As an Energy Sales Consultant, you will be engaged in outbound sales initiatives in collaboration with a leading energy provider.

Work Environment: This position is based on-site and involves full-time hours, totaling 37.5 hours per week, from Monday to Friday, with shifts scheduled between 10:00 AM and 8:00 PM.

Compensation: The annual salary is set at £22,678.50, equating to £11.63 per hour, complemented by a performance-based bonus structure.

Key Responsibilities:
  • Conduct outbound communications with customers who are considering their energy options or are nearing their contract renewal.
  • Gather customer feedback, address outstanding inquiries, and identify potential sales opportunities.
  • Utilize exceptional customer service skills to establish rapport and customize solutions to meet client needs.
  • Operate effectively in a dynamic environment, managing multiple systems while assisting customers.
  • Address customer objections and complaints with professionalism, ensuring customer satisfaction.

Training and Development: Successful candidates will undergo a comprehensive four-week training program, which includes both classroom instruction and hands-on experience with live calls, all fully compensated. Continuous support will be provided throughout the training phase.

Candidate Profile:
  • Proven experience in sales or customer service, demonstrating a strong desire to excel in a sales-driven role.
  • A proactive approach to identifying and capitalizing on sales opportunities.
  • Ability to maintain motivation and energy in a target-oriented setting.
  • Team-oriented mindset with a focus on sharing best practices.
  • Strong interpersonal skills to quickly build trust and confidence with clients.
  • Familiarity with compliance standards and sales processes within a regulated sector.

Additional Information:
  • Flexibility is required within the operational hours of 10 AM to 8 PM, Monday to Friday.
  • The hourly wage is £11.63, with the potential to earn a performance bonus of up to £350 monthly based on attendance and sales metrics.
  • This role does not require weekend work.
  • All training provided is paid.


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