Reception Operations Leader

3 weeks ago


London, Greater London, United Kingdom Rapport Guest Services Full time
Team Supervisor Role at Rapport Guest Services

The Team Supervisor will play a crucial role in managing the daily functions and customer interactions of the front office team at Rapport Guest Services. Key duties include:

  • Building and maintaining relationships with guests, clients, and various service collaborators
  • Offering support and mentorship to team members
  • Ensuring compliance with health and safety regulations
  • Overseeing operational tasks such as risk evaluations and addressing customer feedback

The ideal candidate for this role should demonstrate the following attributes:

  • A commitment to providing outstanding service
  • Exceptional personal presentation and communication abilities
  • A keen eye for detail
  • Prior experience in premium customer service is advantageous
  • Strong verbal and written communication skills
  • Knowledge in business management
  • Capability to work autonomously as well as collaboratively
  • Excellent time management capabilities
  • A genuine desire to assist and uplift others


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