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Reception Operations Leader
3 months ago
Become a Key Player in Our Hospitality Team
At RBH, we prioritize the well-being of our employees and embrace a culture of diversity, health, sustainability, and individuality. We are on the lookout for talented individuals to enhance our journey in the hospitality sector.
A Glimpse into the Role of a Reception Manager
Your Responsibilities:
- Oversee daily front desk operations, manage shifts, and ensure a high level of guest satisfaction
- Serve as Duty Manager on a rotational schedule
- Guide, train, and nurture the team to deliver outstanding service
- Enforce brand standards and ensure team accountability
Essential Qualifications
What We Seek:
- Proven experience in a customer-oriented role within a branded hotel setting
- Ability to thrive under pressure while maintaining a positive demeanor
- Strong leadership capabilities and adept problem-solving skills
- Experience in training and developing team members
- Exceptional customer service skills and effective time management
- Enthusiasm and ability to handle multiple tasks
What We Offer
Employee Benefits:
- Discounted accommodation rates for you and your family
- Additional day off on your birthday
- Flexible working arrangements and pension plans
Our Company Culture
RBH Hospitality Management is dedicated to fostering equality and inclusivity in the workplace. We aim to cultivate a diverse workforce and a people-first environment.
