Senior Account Manager

6 days ago


Willington, Durham, United Kingdom Bionical Emas Full time
About the Role

We are seeking a highly skilled and experienced Senior Account Manager to join our Clinical Trial Supplies team at Bionical Emas. As a key member of our team, you will be responsible for managing and developing new and existing key strategic customer accounts.

Key Responsibilities
  • Account Management: Manage key client accounts while overseeing a team of Account Executives and Account Managers, ensuring effective collaboration and performance.
  • Global Sourcing and Procurement: Develop and maintain global sourcing and procurement networks, identifying new opportunities to enhance the business's supply chain and product offerings.
  • Client Relationship Management: Serve as the primary point of contact in client meetings, confidently leading discussions and addressing client needs without requiring senior team support.
  • Team Leadership: Provide guidance and mentorship to Account Executives and Managers, fostering a culture of operational excellence and continuous improvement within the team.
  • Representative: Represent the company at key international conferences, supporting the leadership team in networking and business development initiatives.
  • Budgeting and Sales Targets: Assist Account Directors in creating and managing budgets for key accounts, ensuring that sales targets are met or exceeded, and new growth opportunities are identified.
  • Compliance and Quality Assurance: Ensure that all team activities adhere to company SOPs, regulatory requirements, and quality standards, maintaining compliance in procurement and supply chain processes.
  • Continuous Improvement and Operational Excellence: Collaborate with the Group Business Unit Director to promote a culture of continuous improvement, driving operational excellence across the business.
  • Performance Management and Talent Development: Manage and develop direct reports, focusing on performance management, talent acquisition, and retention to strengthen the team and achieve business goals.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including vacation days, purchasing scheme, and discretionary annual bonus.
  • Professional Development: We invest in our employees' professional development, providing opportunities for growth and advancement within the company.
  • Diverse and Inclusive Work Environment: We celebrate individuality and promote a diverse and inclusive work environment, where everyone feels valued and respected.
  • Flexible Work Arrangements: We offer flexible work arrangements, including hybrid work options, to support work-life balance and employee well-being.
Equal Opportunities Employer

Bionical Emas is an equal opportunities employer and is committed to diversity in its workplace. We welcome applications from all qualified candidates and are dedicated to creating an inclusive and accessible work environment.



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