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Senior Account Manager
2 months ago
Bionical Emas is a global Clinical Research Organization (CRO) bringing life-changing medicines to patients around the world. We combine Clinical Development, Clinical Trial Supply (CTS) and Early Access Programs (EAP) to deliver a unique, seamless service to our pharma and biotech clients.
You will be a part of a welcoming, flexible, and supportive culture that values trust and belonging. We are looking for an (Senior) Account Manager to join our Clinical Trial Supplies team to manage and develop new and existing key strategic customer accounts. You will work closely with an experienced team whilst reporting into the Head of Account Management. There may be scope for direct reports too, depending on experience. Lead Key Accounts and Teams : Manage key client accounts while overseeing a team of Account Executives and Account Managers, ensuring effective collaboration and performance
Develop and maintain global sourcing and procurement networks, identifying new opportunities to enhance the business’s supply chain and product offerings
Client Relationship Management : Serve as the primary point of contact in client meetings, confidently leading discussions and addressing client needs without requiring senior team support
Provide guidance and mentorship to Account Executives and Managers, fostering a culture of operational excellence and continuous improvement within the team
Represent the company at key international conferences, supporting the leadership team in networking and business development initiatives
Budgeting and Sales Targets : Assist Account Directors in creating and managing budgets for key accounts, ensuring that sales targets are met or exceeded, and new growth opportunities are identified
Customer and Supplier Relationship Management : Compliance and Quality Assurance : Ensure that all team activities adhere to company SOPs, regulatory requirements, and quality standards, maintaining compliance in procurement and supply chain processes
Continuous Improvement and Operational Excellence : Collaborate with the Group Business Unit Director to promote a culture of continuous improvement, driving operational excellence across the business
Performance Management and Talent Development : Manage and develop direct reports, focusing on performance management, talent acquisition, and retention to strengthen the team and achieve business goals
Ability to deal confidently with colleagues, regulatory bodies, customers, suppliers and other relevant third parties
We care about our people’s well-being, their personal development and providing a true work-life balance. Vacation days purchasing scheme
~1 extra vacation day per each 3 years of service
~ Discretionary Annual Bonus
~ Sabbatical of 3 to 6 months (after 2 years of service)
~ Free food and beverages at all offices
~ Life Insurance
~ Health Insurance and Employee Assistance Programme
~ Employee Support Networks – help us continue to build on our inclusive culture
~ Flexible and hybrid work
We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Bionical Emas’ management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Bionical Emas offers equal opportunities and is committed to diversity in its workplace and providing accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Bionical Emas and need accommodation or special assistance, please let us know by sending an email with your request to the recruitment team at sarah.We celebrate individuality while encouraging our talents to work as a team. Protecting your privacy and the security of your data is a longstanding top priority for us. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. By applying for the above position, you confirm that you have reviewed and agreed to our Data Privacy Notice for Candidates: applicable to your place of residence.
