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Senior Account Manager, Clinical Trials

2 months ago

Willington, Durham, United Kingdom Bionical Emas Full time
About the Role

We are seeking a highly skilled and experienced Senior Account Manager to join our Clinical Trial Supplies team at Bionical Emas. As a key member of our team, you will be responsible for managing and developing new and existing key strategic customer accounts.

Key Responsibilities
  • Account Management: Lead key client accounts, overseeing a team of Account Executives and Account Managers to ensure effective collaboration and performance.
  • Global Sourcing and Procurement: Develop and maintain global sourcing and procurement networks, identifying new opportunities to enhance the business's supply chain and product offerings.
  • Client Relationship Management: Serve as the primary point of contact in client meetings, confidently leading discussions and addressing client needs without requiring senior team support.
  • Mentorship and Team Development: Provide guidance and mentorship to Account Executives and Managers, fostering a culture of operational excellence and continuous improvement within the team.
  • Representation at International Conferences: Represent the company at key international conferences, supporting the leadership team in networking and business development initiatives.
  • Budgeting and Sales Targets: Assist Account Directors in creating and managing budgets for key accounts, ensuring that sales targets are met or exceeded, and new growth opportunities are identified.
  • Customer and Supplier Relationship Management: Build strong, lasting relationships with customers and suppliers, proactively addressing and resolving any issues to maintain high customer satisfaction.
  • Compliance and Quality Assurance: Ensure that all team activities adhere to company SOPs, regulatory requirements, and quality standards, maintaining compliance in procurement and supply chain processes.
  • Continuous Improvement and Operational Excellence: Collaborate with the Group Business Unit Director to promote a culture of continuous improvement, driving operational excellence across the business.
  • Performance Management and Talent Development: Manage and develop direct reports, focusing on performance management, talent acquisition, and retention to strengthen the team and achieve business goals.
Requirements
  • Education: Degree level education or equivalent would be desirable.
  • Experience: Previous experience within comparator drug sourcing, or equivalent, would be highly advantageous.
  • Skills: Customer-focused, enthusiastic, and proactive approach. Ability to deal confidently with colleagues, regulatory bodies, customers, suppliers, and other relevant third parties. Ability to work under pressure and within time constraints. Compliance-focused, with ability to understand and develop processes and systems.
What We Offer
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Benefits: A range of benefits, including 25 days of vacation, vacation days purchasing scheme, and discretionary annual bonus.
  • Professional Development: Opportunities for professional development and growth within the company.
  • Work-Life Balance: A supportive work environment that encourages work-life balance.
Why Join Us

Bionical Emas is a global Clinical Research Organization (CRO) that is dedicated to bringing life-changing medicines to patients around the world. We are committed to creating a unique culture that values trust, belonging, and diversity. If you are passionate about making a difference in the lives of patients and are looking for a challenging and rewarding career opportunity, we encourage you to apply.