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Clinical Trial Supplies Account Manager

2 months ago


Willington, Durham, United Kingdom Bionical Emas Full time

Job Summary:

Bionical Emas is a leading Clinical Research Organization (CRO) dedicated to bringing life-changing medicines to patients worldwide. We offer a unique, seamless service to our pharma and biotech clients through our Clinical Development, Clinical Trial Supply (CTS), and Early Access Programs (EAP) capabilities.

Key Responsibilities:

  • Manage and develop new and existing key strategic customer accounts in the Clinical Trial Supplies team.
  • Lead key accounts and teams, ensuring effective collaboration and performance.
  • Develop and maintain global sourcing and procurement networks, identifying new opportunities to enhance the business's supply chain and product offerings.
  • Serve as the primary point of contact in client meetings, confidently leading discussions and addressing client needs.
  • Provide guidance and mentorship to Account Executives and Managers, fostering a culture of operational excellence and continuous improvement within the team.
  • Represent the company at key international conferences, supporting the leadership team in networking and business development initiatives.
  • Assist Account Directors in creating and managing budgets for key accounts, ensuring that sales targets are met or exceeded, and new growth opportunities are identified.
  • Ensure that all team activities adhere to company SOPs, regulatory requirements, and quality standards, maintaining compliance in procurement and supply chain processes.
  • Collaborate with the Group Business Unit Director to promote a culture of continuous improvement, driving operational excellence across the business.
  • Manage and develop direct reports, focusing on performance management, talent acquisition, and retention to strengthen the team and achieve business goals.

Requirements:

  • Ability to deal confidently with colleagues, regulatory bodies, customers, suppliers, and other relevant third parties.
  • Strong communication and interpersonal skills.
  • Proven experience in account management, sales, or a related field.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.

What We Offer:

  • A welcoming, flexible, and supportive culture that values trust and belonging.
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • A commitment to diversity and inclusion.

Equal Opportunities Employer:

Bionical Emas is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible workplace culture.