Patient Administrator Assistant

2 weeks ago


London, Greater London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and enthusiastic Patient Administrator to join our team at Chelsea and Westminster Hospital NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in supporting the delivery of high-quality patient care and services.

Key Responsibilities

  • Provide administrative support to our clinical team, ensuring seamless communication and coordination of patient care.
  • Manage patient records and documentation, maintaining accurate and up-to-date information.
  • Provide exceptional customer service to patients, families, and healthcare professionals, responding to queries and concerns in a professional and empathetic manner.
  • Collaborate with colleagues to ensure efficient and effective administrative processes, contributing to the smooth operation of our services.
  • Develop and maintain knowledge of our Patient Administration System, ensuring accurate and timely data entry and management.
  • Participate in training and development opportunities to enhance your skills and knowledge, contributing to the growth and success of our team.

Requirements

  • GCSE level or equivalent experience.
  • Previous clerical experience, including computer use and experience of working within a customer-driven service.
  • Experience of working with Patient Administration Systems and knowledge of filing systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to work under supervision and prioritize tasks to meet deadlines.

About Us

Chelsea and Westminster Hospital NHS Foundation Trust is a leading healthcare provider, delivering high-quality services to our diverse population. We are committed to excellence in patient care, innovation, and staff development, and we are seeking like-minded individuals to join our team.



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