Band 4 Patient Pathway Co-ordinator

7 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
The post holder will play a pivotal role in tracking the patients through their pathways ensuring the cancer waiting times targets are being met and recording relevant data along the patient's journey. Collaboratively working with clinical teams both within and outside of the trust to ensure appropriate management of patient information and co-ordination of patient pathways, this very busy role will work in collaboration with the secretarial team and waiting list co-ordinator to ensure the relevant information is recorded and available for patients who are being cancer tracked and will have work closely with the MDT cohort.

**Main duties, tasks & skills required**:
Proactively be involved in the development and continuous improvement of tracking systems and processes. To be fully conversant with the Trust data management system - Somerset cancer register so that patient waiting times data is entered in real time - event by event, and use the Trust regular reports cancer waiting times tracking system for patient tracking.

To monitor milestones and provide validated reports to the manager and clinical teams in the given format at the required times.

To develop working relationships with the relevant clinical teams to ensure that all patients are tracked in an efficient and thorough manner.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education eg. GCSE English and Maths A-C GCSE LEVEL 9- 4
- Business Administration NVQ level 3 or equivalent experience in an Administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
- Experience of dealing with the Public/Customer service experience
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi task
- Able to work to deadlines

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