Band 4 Senior Administrator

5 months ago


Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
To provide a comprehensive and full ranging Senior Administrative service to the Liver Transplant Division. Working in conjunction with colleagues, service users and stakeholders to provide an efficient service. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for service users and be involved in all aspects of the patient's liver transplant assessments

**Main duties, tasks & skills required**:
The post holder will ensure the smooth and robust pathway management of patients throughout their liver transplant assessments. To provide a comprehensive and full ranging administration/Pathway co-ordination service, working in conjunction with colleagues, service users and stakeholders to provide an efficient service. Create databases to collect and monitor information to assist with the collection and provision of statistical data as required and the ability to extract, manipulate, analyse complex data sets and communicate them in an easy to understand manner. Work in very close correlation with the Liver Transplant co-ordinators including facilitating MDT and transplant listing meetings.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:

- Good General Education eg. GCSE English and Maths A-C GCSE LEVEL 9- 4
- Business Administration NVQ level 3 or equivalent experience in an Administrative environment

**Experience**:
**Essential**:

- Experience of dealing with the Public/Customer service experience
- Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
- Experience of dealing with the Public/Customer service experience
- Good Organisational skills
- Able to use own initiative and deal with the unpredictable
- Able to work under pressure and to multi task
- Able to work to deadlines



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