Neighbourhood Housing Officer

2 weeks ago


Shipley, United Kingdom Incommunities Full time

Incommunities are looking to appoint a Neighbourhood Housing Officer on a 6 month fixed term contract. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that we manage.
**About us**

We are social housing landlord and think our vision of Improving Lives Incommunities says it all
Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this.
Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us focus on the first year of a 2 -year plan, to 2024. Our plan puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in.
**Responsibilities**
- Offer support and ensure that Incommunities’ duties as a landlord are fulfilled
- Increase the sustainment and reduce the turnover of tenancies within your management
- Contribute towards maximising occupancy rates and income collection in our stock
- Assist with bids for external funding
- Proactively work on estates and areas to improve the conditions for residents
- Assist with viewings and signups
- Deal with ASB issues
- Provide advice and support to tenants
- Manage hoarding and disrepair cases

**Requirements**:

- Must have experience of general needs housing management and understanding of housing and estate management standards and practices, including ASB, lettings, exchanges, repairs, rents
- Good understanding of housing legislation combined with the ability to give advice to those who require it
- Must have a flexible approach to work and able to manage your own time
- Excellent customer service and communication skills
- Driving licence and own vehicle required

**Benefits**
- Salary £28,370 per year pro rata
- Training, development, and qualification opportunities
- Corporate health scheme membership
- Access to an Employee Assistance Programme
- West Yorkshire Pension Fund membership
- Excellent holiday allowance
- Cycle to work scheme
- Hybrid and agile working

We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives.

**Job Type**: Contract

**Salary**: £28,370.00 per year



  • Shipley, United Kingdom Goodman Masson Full time

    Incommunities are looking to appoint a Neighbourhood Housing Officer on a 6 month fixed term contract. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities thatwe manage. **About us** We are social housing landlord and think our vision of Improving Lives...


  • Shipley, United Kingdom Incommunities Full time

    Incommunities are looking to appoint a part time Neighbourhood Housing Officer on a permanent basis. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that we manage. We are looking for a resilient Housing Officer with previous experience of managing complex ASB...


  • Shipley, United Kingdom Incommunities Full time

    Incommunities are looking to appoint a Neighbourhoods Admin Officer on a permanent basis to provide support to the wider neighbourhoods teams. This is an exciting opportunity, giving you exposure in to how the department operates and gaining experience on both the allocations and neighbourhoods side. **About us** We are social housing landlord and think...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a Retirement Housing Officer to join Incommunities to look after a retirement housing scheme and our residents living in them. This role will be 30 hours per week and based in BD4. **About us** We are social housing landlord and think our vision of Improving Lives Incommunities says it all! Working to provide great homes in great...

  • Income Officer

    4 days ago


    Shipley, United Kingdom Goodman Masson Full time

    Incommunities are looking to recruit 2 Income Officers to join our team on a permanent basis. This is a crucial role to the business, as you will be responsible for recovering arrears accrued by current tenants but also looking at how we can interact withour customers to prevent debt. You will manage your own patch, providing advice, solutions, and support...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for an experienced Administration Officer to join the Estates and Support Services team on a part time permanent basis. We are looking for someone who can adapt quickly to meet the needs of the business, answering queries, resolving problems and liaising with staff members to offer a one stop resolution. **18.5 hours per week. **Monday to...

  • Income Officer

    4 days ago


    Shipley, United Kingdom Goodman Masson Full time

    Incommunities are looking to recruit a part time Income Officer to join our team on a permanent basis. This is a crucial role to the business, as you will be responsible for recovering arrears accrued by current tenants but also looking at how we can interactwith our customers to prevent debt. You will manage your own patch, providing advice, solutions, and...


  • Shipley, United Kingdom Incommunities Full time

    Could you be Incommunities new Customer Engagement and Insight Officer? This is an exciting time to join Incommunities and act as a key member of the customer engagement & insight team, ensuring all customers voices are heard. We are looking for a people focused individual that will embed themselves into the community, playing an important role in helping to...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a Governance Administration Assistant to join us on an initial 2 month contract. Reporting into the Governance and Regulatory Compliance Manager, you will play an instrumental role by providing comprehensive administrative and secretarial support. **About us** We are social housing landlord and think our vision of Improving Lives...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a Governance Administration Assistant to join our governance team on a permanent basis. Reporting into the Governance and Regulatory Compliance Manager, you will play a key role in providing comprehensive administrative and secretarial support to the team. **About us** We are social housing landlord and think our vision of Improving...

  • Operational Planner

    5 days ago


    Shipley, United Kingdom Incommunities Full time

    We are looking for Operational Planner to join the Logistics department on a fixed term contract until December 2023. This role requires someone with good customer service skills, who is organised in order to effectively plan and schedule day to day emergency repairs. **About us** We are social housing landlord and think our vision of Improving Lives...


  • Shipley, United Kingdom Incommunities Full time

    Could you be Incommunities new Head of Customer Voice? This is an exciting time to join Incommunities and be at the forefront of championing the voice of our customers to improve the services they receive from us. With a new, ambitious Customer Voice Strategy, this is an opportunity to establish and lead a new, innovative voice team and make an impact from...

  • Logistics Driver

    5 days ago


    Shipley, United Kingdom Incommunities Full time

    We are looking for a Logistics Driver / Picker to join the Building Services team on a fixed term contract until April 2023. You will work as part of the Logistics team to support Incommunities in delivering an outstanding repairs and maintenance service to our customers. **About us** We are social housing landlord and think our vision of Improving Lives...


  • Shipley, United Kingdom Incommunities Full time

    We are recruiting a Health and Safety Administrator to join the H&S and Learning team at Incommunities. Reporting into the Head of H&S, you will play an integral part within the team, providing administrative support and analysing data to create meaningful reports. This is an exciting time to join and be involved in delivering positive change. **About...


  • Shipley, United Kingdom Goodman Masson Full time

    We are recruiting a Health and Safety Administrator to join the H&S and Learning team at Incommunities. Reporting into the Head of H&S, you will play an integral part within the team, providing administrative support and analysing data to create meaningfulreports. This is an exciting time to join and be involved in delivering positive change. **About...


  • Shipley, United Kingdom Incommunities Full time

    Could you be Incommunities new Head of Property Services (Planned). We are looking for a strategic leader to take us on a transformational journey to improve efficiency across our maintenance service. As part of the Senior Management Team leading the Repairs & Maintenance Service, you will lead delivery of cyclical and planned works including M&E cyclical...


  • Shipley, United Kingdom Goodman Masson Full time

    Could you be Incommunities new Head of Property Services (Planned). We are looking for a strategic leader to take us on a transformational journey to improve efficiency across our maintenance service. As part of the Senior Management Team leading the Repairs& Maintenance Service, you will lead delivery of cyclical and planned works including M&E cyclical and...


  • Shipley, United Kingdom Incommunities Full time

    We are recruiting an experienced People Support Assistant to join our growing People team. We are at the start of our 2 year strategy, so this is an exciting time to join the People Support team and be involved in various projects to improve the service we provide to our customers and employees. We are looking for a strong administrator, with good attention...


  • Shipley, United Kingdom Goodman Masson Full time

    We are recruiting an experienced People Support Assistant to join our growing People team. We are at the start of our 2 year strategy, so this is an exciting time to join the People Support team and be involved in various projects to improve the servicewe provide to our customers and employees. We are looking for a strong administrator, with good attention...

  • Care Manager

    Found in: Talent UK C2 - 2 weeks ago


    Shipley, United Kingdom Home Instead Full time

    Job Description This is an exciting opportunity for a highly skilled, experienced and motivated Registered Care Manager with a strong care background and a passion for high quality care to join our enthusiastic care team based in our Bradford & West Leeds office.  As our Care Manager, you will be responsible for the continuing growth and development...