Neighbourhood Housing Officer

2 weeks ago


Shipley, United Kingdom Incommunities Full time

Incommunities are looking to appoint a part time Neighbourhood Housing Officer on a permanent basis. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that we manage. We are looking for a resilient Housing Officer with previous experience of managing complex ASB cases within a challenging patch and working with partner agencies.
Hours: 22.5 hours per week Monday, Tuesday, Wednesday
**About us**

We are social housing landlord and think our vision of Improving Lives Incommunities says it all
Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this.
Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us focus on the first year of a 2 -year plan, to 2024. Our plan puts customers at the heart of what we do, providing great places to live and work, with homes that they are proud to live in.
**Responsibilities**
- Deal with complex ASB cases within a challenging patch
- Work with partner agencies
- Offer support and ensure that Incommunities’ duties as a landlord are fulfilled
- Increase the sustainment and reduce the turnover of tenancies within your management
- Contribute towards maximising occupancy rates and income collection in our stock
- Assist with bids for external funding
- Proactively work on estates and areas to improve the conditions for residents
- Assist with viewings and signups
- Provide advice and support to tenants
- Manage hoarding and disrepair cases

**Requirements**:

- Must have experience of general needs housing management and understanding of housing and estate management standards and practices, including ASB, lettings, exchanges, repairs, rents
- Good understanding of housing legislation combined with the ability to give advice to those who require it
- Must have a flexible approach to work and able to manage your own time
- Excellent customer service and communication skills
- Driving licence and own vehicle required

**Benefits**
- Salary £28,370 per year pro rata
- Essential car user allowance
- Training, development, and qualification opportunities
- Corporate health scheme membership
- Access to an Employee Assistance Programme
- West Yorkshire Pension Fund membership
- Excellent holiday allowance
- Cycle to work scheme
- Hybrid and agile working

We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives.

**Job Type**: Part-time

**Salary**: £17,252.00 per year



  • Shipley, United Kingdom Incommunities Full time

    We are currently recruiting a Neighbourhood Housing Officer to join us on a long term contract until March 2024 initially. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that we manage. **About us** We are social housing landlord and think our vision of...


  • Shipley, United Kingdom Goodman Masson Full time

    Incommunities are looking to appoint a part time Neighbourhood Housing Officer on a permanent basis. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that wemanage. We are looking for a resilient Housing Officer with previous experience of managing complex ASB...


  • Shipley, United Kingdom Incommunities Full time

    We are currently recruiting an experienced Administrative Officer to join our Neighbourhoods team on a permanent basis. We are looking for someone with good attention to detail, who can work well as part of a team to deliver an administrative service to our allocations and wider neighbourhoods team. - Monday to Friday 08:30 - 17:00 _ **About us** We are...


  • Shipley, United Kingdom Goodman Masson Full time

    Incommunities are looking to appoint a Neighbourhood Services Assistant on a 9 month fixed term contract. This role will cover the Kirklees, Wakefield, Rotherham, Sheffield and Leeds area. Within this role you will provide admin support to the NeighbourhoodManagement Team and have exposure to dealing with low level ASB issues, tenancy signups and estate...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a Retirement Housing Officer to join Incommunities on a permanent basis, covering the Bradford area. We are looking for a caring individual, to provide daily welfare checks to our residents, overseeing use of communal areas and ensuring our schemes deliver a high quality service and value for money. This vacancy is Monday to Friday - 25...


  • Shipley, United Kingdom Incommunities Full time

    Is attention to detail your thing? Do you love listening to high level debate and preparing minutes? Would supporting a busy team of governance professionals float your boat? We might be just the thing you are looking for. We are looking for a Governance Administration Assistant to join us on a permanent basis. Reporting into the Governance and Regulatory...


  • Shipley, United Kingdom Goodman Masson Full time

    We are looking for a Fixed Asset Accountant to join us on a permanent basis. This is a varied role which includes identifying and recording capital projects, reconciling to the ledger, preparing journals and providing guidance. This role requires someonewith an analytical mind, who has good attention to detail and is looking to develop their...


  • Shipley, United Kingdom Goodman Masson Full time

    We are looking for a Rent and Service Charge Analyst to join us on a permanent basis. Reporting into the Rents and Service Charge Manager, you will be responsible for all service charge calculations and providing advice and guidance on all matters relatingto rent and service charge management. **About us** We are social housing landlord and think our...


  • Shipley, United Kingdom Goodman Masson Full time

    We are looking for a full time Customer Service Advisor to join our Contact Centre team. This is a crucial role to the business as you will be the first point of contact for our customers and it is important to us that they receive an excellent service.If you have a passion for providing outstanding customer service and looking for a role that makes a...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a full time Customer Service Advisor to join our Contact Centre team. This is a crucial role to the business as you will be the first point of contact for our customers and it is important to us that they receive an excellent service. If you have a passion for providing outstanding customer service and looking for a role that makes a...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a full time Customer Service Advisor to join our Contact Centre team for 9 months. This is a crucial role to the business as you will be the first point of contact for our customers and it is important to us that they receive an excellent service. If you have a passion for providing outstanding customer service and looking for a role that...


  • Shipley, United Kingdom Goodman Masson Full time

    We are recruiting an experienced Electrical Field Manager to join us on a permanent basis. We are looking for a strong leader to act as Qualifying Supervisor, line managing a large team of Electricians across our 22,000 properties. This is an exciting timeto join Incommunities and be at the forefront of delivering change, both on an operational and strategic...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for an Aftercare Coordinator to join our Growth and Development division. Reporting into the Aftercare Manager, you will provide an excellent service to our customers, addressing and resolving issues or complaints and coordinating various aspects of post-occupancy support to ensure our customers needs are met. This is an exciting time to join...

  • Operational Planner

    4 weeks ago


    Shipley, United Kingdom Incommunities Full time

    We are looking for Operational Planner to join the Logistics department on a fixed term contract until December 2023. This role requires someone with good customer service skills, who is organised in order to effectively plan and schedule day to day emergency repairs. **About us** We are social housing landlord and think our vision of Improving Lives...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for an experienced Data Protection Coordinator to join our growing team. Reporting into the Data Protection Manager, you will provide administrative support, coordinating responses to requests and assisting with key projects. This is an exciting time to join Incommunities and play an integral part in championing excellent data protection...

  • Sheltered Cleaner

    4 weeks ago


    Shipley, United Kingdom Incommunities Full time

    We're looking for a Sheltered Cleaner to join our team on a permanent basis. You will be responsible for a variety of duties, ensuring an exceptional standard of cleanliness and health and safety are maintained across our sheltered scheme. This vacancy is 20 hours Monday to Friday. Hours will be between 08:00 - 16:00, shifts to be agreed between yourself...


  • Shipley, United Kingdom Goodman Masson Full time

    We are currently recruiting a Marketing Operations Manager to join us on a permanent basis. As Marketing Operations Manager you will help us build, measure, optimise and scale our marketing activity. In this role, you'll be responsible for creating and deliveringintegrated marketing campaigns, informing strategic planning and budgeting, and enhancing overall...

  • Head of Investment

    1 month ago


    Shipley, United Kingdom Incommunities Full time

    An exciting opportunity has arisen at Incommunities for a Head of Investment to join us on a permanent basis. Reporting into the Director of Investment and Compliance, you will manage investment, surveying, sustainability and performance, with 4 direct line reports, with an overall spend budget of £120m over the next five years. We are looking for a...

  • Care Manager

    4 weeks ago


    Shipley, United Kingdom Home Instead Full time

    Job Description This is an exciting opportunity for a highly skilled, experienced and motivated Registered Care Manager with a strong care background and a passion for high quality care to join our enthusiastic care team based in our Bradford & West Leeds office.  As our Care Manager, you will be responsible for the continuing growth and development...