Neighbourhood Housing Officer

4 weeks ago


Shipley, United Kingdom Goodman Masson Full time

Incommunities are looking to appoint a Neighbourhood Housing Officer on a 6 month fixed term contract. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities thatwe manage.

**About us**

We are social housing landlord and think our vision of Improving Lives Incommunities says it all

Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this.

Our values are at the heart of everything we do, inspiring our thinking and guiding our plans and actions. This year will see us focus on the first year of a 2 -year plan, to 2024. Our plan puts customers at the heart of what we do, providing great placesto live and work, with homes that they are proud to live in.

**Responsibilities**
- Offer support and ensure that Incommunities' duties as a landlord are fulfilled
- Increase the sustainment and reduce the turnover of tenancies within your management
- Contribute towards maximising occupancy rates and income collection in our stock
- Assist with bids for external funding
- Proactively work on estates and areas to improve the conditions for residents
- Assist with viewings and signups
- Deal with ASB issues
- Provide advice and support to tenants
- Manage hoarding and disrepair cases

**Requirements**:

- Must have experience of general needs housing management and understanding of housing and estate management standards and practices, including ASB, lettings, exchanges, repairs, rents
- Good understanding of housing legislation combined with the ability to give advice to those who require it
- Must have a flexible approach to work and able to manage your own time
- Excellent customer service and communication skills
- Driving licence and own vehicle required

**Benefits**
- Salary £28,370 per year pro rata
- Training, development, and qualification opportunities
- Corporate health scheme membership
- Access to an Employee Assistance Programme
- West Yorkshire Pension Fund membership
- Excellent holiday allowance
- Cycle to work scheme
- Hybrid and agile working

We are an equal opportunity employer but beyond characteristics protected by law, we welcome and value applicants from diverse backgrounds, abilities and perspectives.



  • Shipley, United Kingdom Incommunities Full time

    Incommunities are looking to appoint a Neighbourhood Housing Officer on a 6 month fixed term contract. You will be responsible for delivering a high quality housing management service and making a real difference to our customers and the communities that we manage. **About us** We are social housing landlord and think our vision of Improving Lives...


  • Shipley, United Kingdom Goodman Masson Full time

    Incommunities are looking to appoint a Neighbourhood Services Assistant on a 10 month fixed term contract. This role will cover the Kirklees, Wakefield, Rotherham, Sheffield and Leeds area. Within this role you will provide admin support to the NeighbourhoodManagement Team and have exposure to dealing with low level ASB issues, tenancy signups and estate...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a Retirement Housing Officer to join Incommunities on a permanent basis, covering the Bradford area. We are looking for a caring individual, to provide daily welfare checks to our residents, overseeing use of communal areas and ensuring our schemes deliver a high quality service and value for money. This vacancy is Monday to Friday - 30...


  • Shipley, United Kingdom Centrepoint Full time

    **Role**:Supported Housing Officer **Location**:Owlet Grange, BD18 2HE **Contract**:Full-Time, Permanent **Salary scale**: £23,371 to £25,813 per annum (dependent on experience) **Closing Date**: 3rd July 2023 Are you passionate about supporting young people to achieve their potential? Do you want to work in a challenging, team focused and rewarding...

  • Income Officer

    1 month ago


    Shipley, United Kingdom Incommunities Full time

    Incommunities are looking to recruit an Income Officer to join our Money Matters team on a permanent basis. This is a crucial role to the business, providing support to our residents to ensure financial inclusion and looking at how we can interact with our customers to prevent debt, offering solutions and budget plans in order for them to manage their...

  • Office Cleaner

    4 weeks ago


    Shipley, United Kingdom Incommunities Full time

    We're looking for an Estate Services Office Cleaner to join our team on a permanent basis. You will be responsible for a variety of duties including ensuring an exceptional standard of cleanliness and health and safety is maintained across our offices. **Monday to Thursday 4pm - 8pm** **Friday 4pm - 7:30 pm** **Based at The Quays, Shipley.** **About...


  • Shipley, United Kingdom Goodman Masson Full time

    Is attention to detail your thing? Do you love listening to high level debate and preparing minutes? Would supporting a busy team of governance professionals float your boat? We might be just the thing you are looking for. We are looking for a Governance Administration Assistant to join us on a permanent basis. Reporting into the Governance and Regulatory...


  • Shipley, United Kingdom Goodman Masson Full time

    We are looking for an experienced Governance and Regulatory Compliance Manager to join us at Incommunities. Following the appointment of our new CEO, we are at the beginning of a 2 year strategy of innovation and modernisation to improve the lives of ourcustomers, this role plays a key part in shaping the governance framework and ensuring it is robust in...


  • Shipley, United Kingdom Goodman Masson Full time

    **About us** We are social housing landlord and think our vision of Improving Lives Incommunities says it all! Working to provide great homes in great neighbourhoods, we manage more than 22,600 homes across Yorkshire and are proud to collaborate with our customers, communities, local and national stakeholders to achieve this. Our values are at the heart...


  • Shipley, United Kingdom Incommunities Full time

    Could you be Incommunities new Financial Planning Manager? Sat within Finance but working in partnership with the Development and Growth directorate, you will oversee the Development Programme from a finance perspective which includes the preparation of financial data, business planning and financial modelling. This is an exciting time to join Incommunities,...


  • Shipley, United Kingdom Incommunities Full time

    Our contact centre is growing and we are currently recruiting 8 new Customer Service Advisors to join our team! We are looking for individuals who are passionate about delivering excellent customer service and always putting our customers first. This is an integral role within the business as you will be the first point of contact for our customers and it's...


  • Shipley, United Kingdom Incommunities Full time

    Could you be Incommunities new Financial Planning Manager? Sat within Finance but working in partnership with the Development and Growth directorate, you will oversee the Development Programme from a finance perspective which includes the preparation of financial data, business planning and financial modelling. This is an exciting time to join Incommunities,...


  • Shipley, United Kingdom Incommunities Full time

    Our contact centre is growing and we are currently recruiting 10 new Customer Service Advisors to join our team! We are looking for individuals who are passionate about delivering excellent customer service and always putting our customers first. This is an integral role within the business as you will be the first point of contact for our customers and it's...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a full time Customer Service Advisor to join our Contact Centre team. This is a crucial role to the business as you will be the first point of contact for our customers and it is important to us that they receive an excellent service. If you have a passion for providing outstanding customer service and looking for a role that makes a...


  • Shipley, United Kingdom Incommunities Full time

    We are looking for a Customer Services Team Leader to join our growing contact centre. This is an integral role within the business, leading a team of dedicated Advisors, you will coach and motivate them to deliver excellent customer outcomes whilst maintaining an efficient service. You will be customer focused with passion and drive to ensure our service...


  • Shipley, United Kingdom Goodman Masson Full time

    Could you be Incommunities' new Head of Data and Insight? We have an exciting opportunity for an experienced Data and Insight specialist to help transform Incommunities into a data driven, decision making organisation. We are looking for a technically strongleader with a hands on approach who can deliver our data strategy and help influence positive change...

  • Income Manager

    6 days ago


    Shipley, United Kingdom Incommunities Full time

    We have an exciting opportunity for an Incommunities employee to become our Income Manager on a 12m secondment. About usWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Working to provide...

  • Income Manager

    4 days ago


    shipley, United Kingdom Incommunities Full time

    We have an exciting opportunity for an Incommunities employee to become our Income Manager on a 12m secondment.About UsWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.Working to provide...

  • Income Manager

    4 days ago


    Shipley, United Kingdom Incommunities Full time

    We have an exciting opportunity for an Incommunities employee to become our Income Manager on a 12m secondment.About UsWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.Working to provide...

  • Income Manager

    4 days ago


    Shipley, United Kingdom Incommunities Full time

    We have an exciting opportunity for an Incommunities employee to become our Income Manager on a 12m secondment.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.About UsWe are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and...