Imaging Patient Administrator
6 months ago
We are searching for high performing and enthusiastic individual to fill a Patient Administrator vacancy at Chelsea and Westminster Hospital working within the Imaging Department Admin team. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.
If this sounds like something you could be interested in, then please do apply.
Please note previous applicants should not re-apply.
The post holder will be required to work in one of the following areas as indicated in the Job Advert providing cross cover where necessary:
A&E Imaging Reception
Main Imaging reception areas
Imaging Call Centre
Imaging Secretaries Office
Clinical offices
Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.
Role & Responsibilities
Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
Handle queries from patients/relatives confidentially and sensitively; refer clinical-related queries to appropriate staff
Interact with patients and relatives in distress in a sensitive and empathetic manner
Take and relay as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information
Ensure all activity is cashed up in a timely manner using Trust’s RIS/appropriate IT system including DNAs and discharges.
Update patient details on Cerner/RIS as appropriate, checking all demographic details on arrival or departure
Ensure all procedures are followed re data capture for service specific outcomes.
Ensure all paperwork is filed appropriately
Arrange interpreter and transport services where indicated
Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
Provide an excellent standard of service to patients at all times
Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
Photocopying, filing and other general office duties
Liaise with consultants and other admin staff regarding patient appointments, referral letters.
Contact other departments and teams as necessary relating to the patient care pathway and service delivery
Support the Team Leader and practitioners with the smooth running of the imaging service
Liaise with other hospitals and GPs regarding patient care pathways
Ensure that patients imaging is booked in accordance with booking rules outlined in the Trusts Access Policy, in order that patient pathway targets are achieved
Continuously up-date the schedules as lists are amended and extra lists are put on.
Escalate any capacity issues via the local escalation process
Liaise with patients/carers to arrange imaging appointments for patients
To provide patient information to GP practices, also to liaise with GPs regarding results, special needs and concerns.
Communication
Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward.
Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.
-
Imaging Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob overview West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of...
-
Imaging Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeJob overview West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of...
-
Patient Administrator
7 months ago
London, United Kingdom Circle Health Full time**Patient Administrator - Imaging** **The London Independent Hospital** **37.5 Hours & Permanent** **Salary: Up to £26,944.50 per year** **The London Independent Hospital** in Stepney Green** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...
-
Imaging Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWe are searching for high performing and enthusiastic individual to fill a Patient Administrator vacancy at West Middlesex Hospital working within the Imaging Department Admin team. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to...
-
Imaging Patient Administrator
7 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeContact other departments and teams as necessary relating to the patient care pathway and service delivery Support the Team Leader and practitioners with the smooth running of the imaging service Liaise with other hospitals and GPs regarding patient care pathways Ensure that patients imaging is booked in accordance with booking rules outlined in the Trusts...
-
MRI Imaging Specialist
4 days ago
London, Greater London, United Kingdom Oryon Imaging Full timeOryon Imaging is a leading medical imaging clinic network across London, dedicated to providing high-quality scanning services. Our clinics blend clinical excellence with exceptional patient care, using advanced technology and a patient-centred approach.This role is for an experienced MRI Radiographer with a proven track record of delivering exceptional...
-
Imaging Administrator
6 months ago
London, United Kingdom Nuffield Health Full timeHEAD OFFICE Imaging Administrator **Imaging Administrator** **North London N6 4DG | Imaging| Permanent | Full Time** We’re Britain’s largest Healthcare Charity and we’re serious about shaping the nation’s health. With us, at Highgate Hospital, you’ll have the chance to grow your career while inspiring others to deliver the highest standards of...
-
Imaging Systems Administrator
6 months ago
London, United Kingdom Cleveland Clinic London Full timeOur vision is to be the best place for healthcare anywhere and the best place to work in healthcare._ - We believe that every life deserves world class healthcare._ Job Summary **Salary**: Competitive, Depending one experience Hours: 37.5 hours per week Location: 24 Portland Place, London, W1B 1LU Contract: Full time, Permanent What are we looking...
-
Patient Services Co-ordinator
7 months ago
London, United Kingdom Medical Imaging Partnership Ltd Full timeWe have an exciting opportunity for a Patient Services Co-ordinator at our London Site, based on Queen Anne Street. This role works on our clinic reception, books appointments, and ensures our patients receive the best possible service. Medical Imaging Partnerships and Prime Health deliver radiology services to both the NHS and private sector. This role...
-
Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeChelsea and Westminster Hospital - Patient Access We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The...
-
Patient Administrator
6 months ago
London, United Kingdom HCA Healthcare UK Full time**Job title: Patient Administrator** **The Lister Hospital, Chelsea Bridge Rd, London SW1W 8RH** **Full time 37.5 hours per week** **Monday - Friday** **Permanent** **Competitive Salary plus excellent benefits** We’re looking for a Patient Administrator to join The Lister Hospital. Within this role you will provide a ward clerk and admin service to...
-
Imaging Administrator/coordinator
6 months ago
London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full timeAt The Royal Brompton Hospital in Chelsea, we are looking to recruit an Imaging Administrator/coordinator to cross cover our reception and diagnostic centre areas. To work as part of the Diagnostic Centre administrative team 5 days a week in the running of CT, Ultrasound, x-ray and Diagnostic Centre receptions, their environment and working practices,...
-
Imaging Systems Data Administrator
6 months ago
London, United Kingdom University College London Hospitals NHS Foundation Trust Full timeThe post holder will be the administrator & co-ordinator for the transfer of Imaging studies both in and out of the Trust; providing technical & administrative support as and when required. The Trust has several mechanisms for the safe transfer of imaging data, these include but are not limited to CD/ DVD, Image Exchange Portal (IEP), CIMAR, PACS Exchange,...
-
Patient Administrator
7 months ago
London, United Kingdom Fortius Full time**Job Title** Patient Administrator **Location** Fortius Clinic London **Manager** Consultant Services Manager **Contract type **1 year FTC **Position Overview** As a Patient Administrator, you will play a crucial role in ensuring the smooth functioning of the Consultant Services team. You will provide administrative assistance and support the team in...
-
Patient Administrator
6 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWe are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient...
-
Patient Administrator
7 months ago
London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full timeWe are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient...
-
Imaging Assistant
8 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeAre you a motivated and passionate person ready to make a real impact in the NHS? Ready for the next leap in your professional journey? Look no further! We are looking for an enthusiastic and motivated individual who will enjoy working closely with the local community, supporting the Imaging department as an Imaging Assistant. The post involves rotating...
-
Imaging Clerical Co-ordinator
6 months ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeThe Imaging department at St Mary’s hospital currently has a clerical coordinator vacancy. You will also be answering telephone queries and booking Imaging appointments. The job requires the use of various computer systems including Patient Administration Systems and Radiology Information Systems. Previous experience of using the hospital Patient...
-
Imaging Administrator
6 months ago
London, United Kingdom The Hospital of St John and St Elizabeth Full timeReceive patients, clinicians, staff and other visitors to the Hospital in a welcoming and professional manner. Answer telephones in accordance with departmental standards Proactively deal with potential situations of conflict to diffuse and prevent patient complaints. Arrange appointments for in-patient and outpatient examinations, liaising with referring...
-
Diagnostic Imaging Specialist
1 month ago
London, Greater London, United Kingdom The Royal Marsden NHS Foundation Trust Full timeAt The Royal Marsden NHS Foundation Trust, we are seeking an exceptional Diagnostic Imaging Specialist to join our team. As a Mammography Radiographer, you will play a crucial role in ensuring the correct skill mix for Xray and mammography and CT procedures. Your expertise will be essential in providing a high-quality diagnostic imaging service, complying...