Imaging Patient Administrator

5 months ago

London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

We are searching for high performing and enthusiastic individual to fill a Patient Administrator vacancy at West Middlesex Hospital working within the Imaging Department Admin team. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to our local community, always keeping the patient at the centre of everything that we do.

If this sounds like something you could be interested in, then please do apply.

For further information, you can contact Rashpal Kaur Imaging Admin Manager on 0208 321 6268.

Please note previous applicants should not re-apply.

The post holder will be required to work in one of the following areas as indicated in the Job Advert providing cross cover where necessary:

- A&E Imaging Reception
- Clinical Offices (BCU and Obstetrics/Gynaecology Ultra-sound)
- Main Imaging reception areas
- Imaging Call Centre
- Imaging Secretaries Office

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children’s, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We’re one of the best performing Trusts in the country. We’re also one of the top trusts to work for - our staff says they’re engaged, motivated, and would recommend us as a place to work and receive treatment. Our Trust has been rated by the Care Quality Commission as ‘Good’ in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of ‘Good’. We’ve also been awarded an ‘Outstanding’ rating for ‘use of resources’ by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.

Role & Responsibilities
- Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Ensure that a customer focused reception service is provided for all patients and visitors attending the area and that all patients or visitors are dealt with in an efficient, polite and courteous manner
- Process all follow up and diagnostic appointments for multiple specialties using a variety of systems with 6 week booking procedure and escalate any capacity issues as per the local escalation policy
- Handle queries from patients/relatives confidentially and sensitively; refer clinical-related queries to appropriate clinical staff
- Interact with patients and relatives in distress in a sensitive and empathetic manner
- Take and relay as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information
- Ensure all activity is cashed up in a timely manner using Trust’s appropriate IT system including DNAs and discharges.
- Update patient details on Cerner and Soliton as appropriate, checking all demographic details on arrival or departure
- Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters
- Ensure all procedures are followed re-data capture for service specific outcomes.
- Ensure all paperwork is filed appropriately
- Arrange interpreter and transport services where indicated
- Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development
- Provide cover across the POD as and when required
- Provide an excellent standard of service to patients at all times
- Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets
- Photocopying, filing, faxing, and other general office duties
- Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records
- Contact other departments and teams as necessary relating to the patient care pathway and service delivery
- Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
- Liaise with other hospitals and GPs regarding patient care pathways
- Prepare for clinics ensuring all relevant documen

  • Imaging Patient Administrator

    5 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job overview West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of...

  • Imaging Patient Administrator

    5 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for high performing and enthusiastic individual to fill a Patient Administrator vacancy at Chelsea and Westminster Hospital working within the Imaging Department Admin team. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we...

  • Imaging Patient Administrator

    5 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job overview West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of...

  • Patient Administrator

    6 months ago

    London, United Kingdom Circle Health Full time

    **Patient Administrator - Imaging** **The London Independent Hospital** **37.5 Hours & Permanent** **Salary: Up to £26,944.50 per year** **The London Independent Hospital** in Stepney Green** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...

  • Imaging Patient Administrator

    6 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Contact other departments and teams as necessary relating to the patient care pathway and service delivery Support the Team Leader and practitioners with the smooth running of the imaging service Liaise with other hospitals and GPs regarding patient care pathways Ensure that patients imaging is booked in accordance with booking rules outlined in the Trusts...

  • Patient Administrator

    6 months ago

    London, United Kingdom Circle Health Group Full time

    **Salary: Up to £25,300 (depending on level of experience, training and qualification)** **The London Independent Hospital** in Stepney Green** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Medical Director, Imaging

    1 month ago

    London, Greater London, United Kingdom Imaging Endpoints Full time

    Job SummaryImaging Endpoints is seeking a highly skilled Medical Director, Imaging to lead our clinical trials in oncology. As a key member of our team, you will be responsible for managing the development of essential documents and processes related to image analysis, reader training, and reader performance.ResponsibilitiesOversee, perform, and/or assist...

  • Imaging Administrator

    5 months ago

    London, United Kingdom Nuffield Health Full time

    HEAD OFFICE Imaging Administrator **Imaging Administrator** **North London N6 4DG | Imaging| Permanent | Full Time** We’re Britain’s largest Healthcare Charity and we’re serious about shaping the nation’s health. With us, at Highgate Hospital, you’ll have the chance to grow your career while inspiring others to deliver the highest standards of...

  • Medical Director, Imaging Expert

    4 weeks ago

    London, Greater London, United Kingdom Imaging Endpoints Full time

    Job Title: Medical Director, ImagingImaging Endpoints is a leading Imaging Technology and Imaging Clinical Research Organization (iCRO) dedicated to advancing imaging science, technology, and services to bring curative technologies to humankind. We are seeking a highly skilled Medical Director, Imaging to join our team.Key Responsibilities:Oversee the...

  • Medical Director, Imaging Expert

    1 month ago

    London, Greater London, United Kingdom Imaging Endpoints Full time

    Job Title: Medical Director, ImagingImaging Endpoints is a leading Imaging Technology and Imaging Clinical Research Organization (iCRO) passionate about connecting imaging to the cure. We are seeking a highly skilled Medical Director, Imaging to join our team.Job Summary:The Medical Director, Imaging will be responsible for managing the development of...

  • Medical Director, Imaging and Clinical Trials Expert

    4 weeks ago

    London, Greater London, United Kingdom Imaging Endpoints Full time

    Job SummaryWe are seeking a highly skilled Medical Director, Imaging to join our team at Imaging Endpoints. As a key member of our clinical trials team, you will be responsible for managing the development of essential documents and processes related to image analysis, reader training, and reader performance for clinical trials in accordance with our...

  • Diagnostic Imaging Specialist

    4 weeks ago

    London, Greater London, United Kingdom European College of Veterinary Diagnostic Imaging Full time

    Diagnostic Imaging Specialist - European College of Veterinary Diagnostic ImagingWe are seeking a highly skilled Diagnostic Imaging Specialist to join our team at the European College of Veterinary Diagnostic Imaging. As a key member of our multidisciplinary team, you will be responsible for providing high-quality patient care and contributing to the future...

  • Imaging Systems Administrator

    3 weeks ago

    Central London, United Kingdom Cleveland Clinic Full time

    Job SummaryRole OverviewCleveland Clinic London is seeking a highly skilled Imaging Systems Administrator to join our Imaging Team. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our imaging systems, including PACS, VNA, and RIS.Key ResponsibilitiesKey ResponsibilitiesCoordinate and work closely with external...

  • Image Exchange Portal Administrator

    3 weeks ago

    London, Greater London, United Kingdom North Middlesex University Hospital Full time

    Job Title: Image Exchange Portal AdministratorThe North Middlesex University Hospital NHS Trust is seeking an experienced administrator to manage the Image Exchange Portal (IEP) system.The successful candidate will be responsible for:Coordinating the IEP worklist and PACS generic mailbox to ensure timely management of requestsProducing CDs containing imaging...

  • Imaging Systems Administrator

    5 months ago

    London, United Kingdom Cleveland Clinic London Full time

    Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare._ - We believe that every life deserves world class healthcare._ Job Summary **Salary**: Competitive, Depending one experience Hours: 37.5 hours per week Location: 24 Portland Place, London, W1B 1LU Contract: Full time, Permanent What are we looking...

  • Patient Services Co-ordinator

    6 months ago

    London, United Kingdom Medical Imaging Partnership Ltd Full time

    We have an exciting opportunity for a Patient Services Co-ordinator at our London Site, based on Queen Anne Street. This role works on our clinic reception, books appointments, and ensures our patients receive the best possible service. Medical Imaging Partnerships and Prime Health deliver radiology services to both the NHS and private sector. This role...

  • Patient Administrator

    5 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Chelsea and Westminster Hospital - Patient Access We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The...

  • Diagnostic Imaging Specialist Lead

    2 weeks ago

    London, Greater London, United Kingdom European College of Veterinary Diagnostic Imaging Full time

    Lead Diagnostic Imaging SpecialistAt the European College of Veterinary Diagnostic Imaging, we are committed to delivering the highest standards of care and service excellence to our patients and clients. As a key member of our multidisciplinary team, the Lead Diagnostic Imaging Specialist will play a pivotal role in shaping the future of diagnostic imaging...

  • Imaging System Administrator

    3 days ago

    London, Greater London, United Kingdom North Middlesex University Hospital Full time

    Job OverviewNorth Middlesex University Hospital, a leading healthcare provider in London, is seeking an experienced Imaging System Administrator to join our dynamic team. As a key member of our Radiology department, you will play a vital role in ensuring the smooth operation of our imaging systems.About the RoleThis is a fantastic opportunity for a highly...

  • Patient Administrator

    5 months ago

    London, United Kingdom HCA Healthcare UK Full time

    **Job title: Patient Administrator** **The Lister Hospital, Chelsea Bridge Rd, London SW1W 8RH** **Full time 37.5 hours per week** **Monday - Friday** **Permanent** **Competitive Salary plus excellent benefits** We’re looking for a Patient Administrator to join The Lister Hospital. Within this role you will provide a ward clerk and admin service to...