Imaging Patient Administrator

3 months ago

London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

Job overview

West Middlesex Site - Clinical Imaging Department

We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of working with Cerner or other PAS systems. You should have a good team spirit as well as being able to work autonomously.

As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others.

If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you

Working Monday to Friday 9-5pm

Main duties of the job

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

Roles and responsibilities

Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner

Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery

Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff

Interact with patients and relatives in distress in a sensitive and empathetic manner

Take and relay as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information

Update patient details on Soliton/Cerner as appropriate, checking all demographic details on arrival or departure

Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters

Ensure all procedures are followed re data capture for service specific outcomes.

Ensure all imaging referrals are managed appropriately

Arrange interpreter and transport services where indicated

Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development

Provide cover across the Imaging areas as and when required

Provide an excellent standard of service to patients at all times

Ensure the referrals and bookings are managed within the department targets.

  • Imaging Patient Administrator

    3 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for high performing and enthusiastic individual to fill a Patient Administrator vacancy at Chelsea and Westminster Hospital working within the Imaging Department Admin team. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we...

  • Imaging Patient Administrator

    3 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job overview West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of...

  • Imaging Patient Administrator

    3 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for high performing and enthusiastic individual to fill a Patient Administrator vacancy at West Middlesex Hospital working within the Imaging Department Admin team. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to...

  • Imaging Patient Administrator

    3 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for high performing and enthusiastic individual to fill a Patient Administrator vacancy at West Middlesex Hospital working within the Imaging Department Admin team. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be your opportunity to make a real difference to the service that we provide to...

  • Patient Administrator

    3 months ago

    London, United Kingdom Circle Health Full time

    **Patient Administrator - Imaging** **The London Independent Hospital** **37.5 Hours & Permanent** **Salary: Up to £26,944.50 per year** **The London Independent Hospital** in Stepney Green** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery...

  • Diagnostic Imaging Specialist

    1 week ago

    London, Greater London, United Kingdom Oryon Imaging Full time

    About the RoleOryon Imaging is a leading provider of diagnostic imaging services, and we are seeking a highly skilled and experienced Senior MRI Radiographer to join our team.As a Senior MRI Radiographer, you will be responsible for providing high-quality diagnostic imaging services to patients, working closely with our clinical team to ensure accurate and...

  • Imaging Patient Administrator

    4 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Contact other departments and teams as necessary relating to the patient care pathway and service delivery Support the Team Leader and practitioners with the smooth running of the imaging service Liaise with other hospitals and GPs regarding patient care pathways Ensure that patients imaging is booked in accordance with booking rules outlined in the Trusts...

  • Patient Administrator

    3 months ago

    London, United Kingdom Circle Health Group Full time

    **Salary: Up to £25,300 (depending on level of experience, training and qualification)** **The London Independent Hospital** in Stepney Green** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Senior MRI Radiographer

    7 days ago

    London, Greater London, United Kingdom Oryon Imaging Full time

    About the RoleOryon Imaging is a leading provider of diagnostic imaging services, and we are seeking a highly skilled and experienced Senior MRI Radiographer to join our team.As a Senior MRI Radiographer, you will be responsible for providing high-quality diagnostic imaging services to patients, working closely with our clinical team to ensure accurate and...

  • Senior MRI Radiographer

    6 days ago

    London, Greater London, United Kingdom Oryon Imaging Full time

    About the RoleOryon Imaging is a leading provider of diagnostic imaging services, and we are seeking a highly skilled and experienced Senior MRI Radiographer to join our team.As a Senior MRI Radiographer, you will be responsible for providing high-quality diagnostic imaging services to patients, working closely with our clinical team to ensure accurate and...

  • Senior MRI Radiographer

    6 days ago

    London, Greater London, United Kingdom Oryon Imaging Full time

    About the RoleOryon Imaging is a leading provider of diagnostic imaging services, and we are seeking a highly skilled and experienced Senior MRI Radiographer to join our team.As a Senior MRI Radiographer, you will be responsible for providing high-quality diagnostic imaging services to patients, working closely with our clinical team to ensure accurate and...

  • Imaging Administrator

    3 months ago

    London, United Kingdom Nuffield Health Highgate Hopsital Full time

    **Imaging Administrator** **Highgate, North London N6 4DG | Imaging Department| Permanent | Full Time** We’re Britain’s largest Healthcare Charity and we’re serious about shaping the nation’s health. With us, at Nuffield Health Highgate Hospital, you’ll have the chance to grow your career while inspiring others to deliver the highest standards of...

  • Senior MRI Radiographer

    5 days ago

    London, Greater London, United Kingdom Oryon Imaging Full time

    Job DescriptionOryon Imaging is a leading provider of diagnostic imaging services, and we are seeking a highly skilled and experienced Senior MRI Radiographer to join our team.Key ResponsibilitiesConduct MRI procedures in accordance with established guidelines and protocols, ensuring high-quality diagnostic images and patient safety.Perform MRI safety...

  • Senior MRI Radiographer

    4 days ago

    London, Greater London, United Kingdom Oryon Imaging Full time

    Job DescriptionOryon Imaging is a leading provider of diagnostic imaging services, and we are seeking a highly skilled and experienced Senior MRI Radiographer to join our team.Key ResponsibilitiesConduct MRI procedures in accordance with established guidelines and protocols, ensuring high-quality diagnostic images and patient safety.Perform MRI safety...

  • Imaging Administrator

    3 months ago

    London, United Kingdom Nuffield Health Full time

    HEAD OFFICE Imaging Administrator **Imaging Administrator** **North London N6 4DG | Imaging| Permanent | Full Time** We’re Britain’s largest Healthcare Charity and we’re serious about shaping the nation’s health. With us, at Highgate Hospital, you’ll have the chance to grow your career while inspiring others to deliver the highest standards of...

  • Imaging Administrative Officer

    6 days ago

    London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our exceptional team as an Imaging Administrative Officer. This is an exciting opportunity to work in a busy and dynamic environment, providing front-line reception services to patients attending for imaging procedures.Key ResponsibilitiesProvide a welcoming and professional...

  • Imaging Administrative Officer

    6 days ago

    London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our exceptional team as an Imaging Administrative Officer. This is an exciting opportunity to work in a busy and dynamic environment, providing front-line reception services to patients attending for imaging procedures.Key ResponsibilitiesProvide a welcoming and professional...

  • Imaging Team Patient and Image Transfer

    5 months ago

    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    The Imaging Service and departments exist to provide support to the clinicians in charge of the medical care and treatment of patients attending the Trust. It aims to do this speedily and to provide interpretation and advice on results. The department supports the teaching functions of the Trust and its commitment to the research and development of new...

  • Imaging Systems Administrator

    3 months ago

    London, United Kingdom Cleveland Clinic London Full time

    Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare._ - We believe that every life deserves world class healthcare._ Job Summary **Salary**: Competitive, Depending one experience Hours: 37.5 hours per week Location: 24 Portland Place, London, W1B 1LU Contract: Full time, Permanent What are we looking...

  • Patient Services Co-ordinator

    3 months ago

    London, United Kingdom Medical Imaging Partnership Ltd Full time

    We have an exciting opportunity for a Patient Services Co-ordinator at our London Site, based on Queen Anne Street. This role works on our clinic reception, books appointments, and ensures our patients receive the best possible service. Medical Imaging Partnerships and Prime Health deliver radiology services to both the NHS and private sector. This role...