Imaging Patient Administrator

7 months ago


London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

Contact other departments and teams as necessary relating to the patient care pathway and service delivery Support the Team Leader and practitioners with the smooth running of the imaging service Liaise with other hospitals and GPs regarding patient care pathways Ensure that patients imaging is booked in accordance with booking rules outlined in the Trusts Access Policy, in order that patient pathway targets are achieved Continuously up-date the schedules as lists are amended and extra lists are put on. Escalate any capacity issues via the local escalation process Liaise with patients/carers to arrange imaging appointments for patients To provide patient information to GP practices, also to liaise with GPs regarding results, special needs and concerns. Communication Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward. Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions.



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