Patient Administrator

5 months ago


London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

Chelsea and Westminster Hospital - Patient Access

We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you.

The post holder will provide a comprehensive patient focused administrative service, on a day to day basis to a multi-disciplinary team based in the Patient Access team.

As a team player they will need to be able to demonstrate excellent communication skills, be organised, adaptable and flexible show empathy and concern for others.

Working Monday to Friday 9-5

The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times.

The post holder will be required to work in one of the following areas as indicated in the Job Advert providing cross cover where necessary:
Clinical Offices

A&E

Main reception

Central Outpatient Booking Team

Clinical Imaging

Wards

Endoscopy

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.

Roles and responsibilities

Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner

Support the delivery of a high quality healthcare service ensuring that all patients receive a high standard of service delivery

Handle queries from patients/relatives confidentially and sensitively; refer clinical related queries to appropriate staff

Interact with patients and relatives in distress in a sensitive and empathetic manner

Take and relay as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information

Update patient details on PAS as appropriate, checking all demographic details on arrival or departure

Oversee the work of more junior staff and ensure work objectives are being met on a day-to-day basis and demonstrate duties to new starters

Ensure all procedures are followed re data capture for service specific outcomes.

Ensure all paperwork is filed appropriately

Arrange interpreter and transport services where indicated

Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development

Provide cover across the POD as and when required

Provide an excellent standard of service to patients at all times

Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets


  • Patient Administrator

    3 months ago


    London, United Kingdom University of Bristol Full time

    The roleIt is an exciting time to join Bristol Dental School as we have recently moved to our new site (1 Trinity Quay, Avon Street, Bristol) and operating model. The role involves the management of student patient appointments, including bookings and management of waiting lists.What will you be doing?The successful candidate will:Be responsible for the...

  • Patient Administrator

    5 months ago


    London, United Kingdom Circle Health Full time

    **Patient Administrator** **The London Independent Hospital** **37.5 Hours & Permanent** **Salary: Up to £26,944.50 per year** **The London Independent Hospital** in Stepney Green** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any...

  • Patient Administrator

    5 months ago


    London, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Bishop Woods Hospital** **37.5 Hours & Permanent** **Salary: £21,742.50 + Benefits** **The Bishops Wood Hospital** in Middlesex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for a high performing, enthusiastic and empathetic individual to work in the Outpatient areas. The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients. You will be expected to provide administrative support to a diverse team including clinical staff the successful applicant will be...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Senior Patient Administrator - Outpatients Department West Middlesex University Hospital This is an exciting opportunity to become the Senior Patient Administrator providing a fully comprehensive administration service to the high performing Clinical Support Directorate in outpatients department. Main duties of the job This is an exciting opportunity to...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Senior Patient Administrator - Outpatients Department West Middlesex University Hospital This is an exciting opportunity to become the Senior Patient Administrator providing a fully comprehensive administration service to the high performing Clinical Support Directorate in outpatients department. Main duties of the job This is an exciting opportunity to...

  • Patient Administrator

    5 months ago


    London, United Kingdom HCA Healthcare UK Full time

    **Job title: Patient Administrator** **The Lister Hospital, Chelsea Bridge Rd, London SW1W 8RH** **Full time 37.5 hours per week** **Monday - Friday** **Permanent** **Competitive Salary plus excellent benefits** We’re looking for a Patient Administrator to join The Lister Hospital. Within this role you will provide a ward clerk and admin service to...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Senior Patient Administrator Band 4 Cancer Booker 18,75 hours per week, 6 month FTC West Middlesex Site This is an exciting opportunity to become the Senior Administrator providing a fully comprehensive administration service to the cancer booking team. You will be responsible for booking all new suspected referrals and support the ADOC service. The post...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Provide administrative support to the clinical team in the team assigned and provide cover across the Trust's administrative resource File all paperwork appropriately Provide cover across different areas in Patient Access as and when required Ensure all patients are checked in on arrival Provide an excellent standard of service to patients at all times...

  • Patient Administrator

    5 months ago


    London, United Kingdom Circle Health Group Full time

    **Patient Administrator** **Bank Shifts** **Up to £11.15 per hour (depending on level of experience, training and qualification)** **The Chelsfield Park Hospital** in Kent** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other...

  • Patient Administrator

    5 months ago


    London, United Kingdom Circle Health Full time

    **Patient Administrator (Bank)** **The Hendon Hospital** **Bank Shifts** **Salary: Up to £11.00 per hour** **The Hendon Hospital** in London** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in...

  • Patient Administrator

    5 months ago


    London, United Kingdom Circle Health Group Full time

    **Patient Administrator** **The Bishops Wood Hospital** **Bank Shifts** **Up to £11.15 per hour** **(depending on level of experience, training and qualification)** **The Bishops Wood Hospital** in Middlesex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing...

  • Patient Administrator

    5 months ago


    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient...

  • Patient Administrator

    5 months ago


    London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy at the Chelsea and Westminster Site working in our busy Admin Department. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you. The post holder will provide a comprehensive patient...


  • London, United Kingdom Centre for Men's Health Full time

    The Centre for Men’s Health, a leading private specialist male health clinic based in Harley Street, London W1, is looking to recruit an experienced administrator to contribute to delivering high quality private healthcare to its discerning clients as part of a small, friendly, close-knit team. This requires ensuring smooth and consistently efficient...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Chelsea and Westminster Hospital This is an exciting opportunity to become the Senior Administrator providing a fully comprehensive administration service to the high performing Clinical Support Directorate. The post will be working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Job overview West Middlesex Site - Clinical Imaging Department We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy Clinical Imaging department. Working in the clinical reception/back office, you should have telephone experience and ideally experience of...

  • Patient Administrator

    5 months ago


    London, United Kingdom J Mccreedy Recruitment Full time

    **Please note: This is a 100% office based role in the Wimbledon area.** **This organisation works on a rota system (which alternates weekly) covering the hours of 7.30am - 8.00pm** Are you an experienced administrtor keen to join a thriving patient focused organisation? Do you thrive in a fast paced environment where your experience is welcomed and...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Provide administrative support to the clinical team in the team assigned and provide coveracross the Trusts administrative resource File all paperwork appropriately Provide cover across the POD as and when required Ensure all patients are checked in on arrival Provide an excellent standard of service to patients at all times Adhere to trust-wide standard...


  • London, United Kingdom Chelsea and Westminster Hospital NHS Foundation Trust Full time

    Senior Patient Administrator - Diabetes Chelsea and Westminster Hospital West London Children's are looking for an exceptional individual with strong administrative skills to join our team as a Senior Patient Administrator at Chelsea site The post will be working in a fast paced environment, which requires a calm but proactive approach with the ability to...