Front of House/ Treatment Coordinator
3 months ago
An exciting opportunity has arisen for a Front of house/Treatment coordinator to join our kind, and considerate team, with possibility of progression in your career as a Practice Manager/Business Manager
Responsibilities include:
- Warmly greet and welcome patients to our practice
- Answer telephone calls and respond to inquiries
- Manage patient records and update information as needed
- Assist patients with insurance claims where necessary
- Collect and process payments from patients
- Maintain a clean and organised reception area
- Very occasionally assist the Dentist when our Dental Nurse is away
- Assist with decontamination duties during extremely busy times
- Assist with administrative tasks as assigned
- Have an excellent grasp of spoken and written English (other languages would be advantageous)
- Have worked as a Dental Receptionist/Customer Service for at least 2 years
- Will have at least one year of Dental Nursing Experience as a trainee, or be GDC registered
- Display strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficient in computer skills, including MS Office
- Knowledge of dental terminology and procedures
- Ability to maintain patient confidentiality
If you are a friendly, detail-oriented individual with excellent customer service skills, we would love to hear from you. Join our small team as a Front of house/Treatment coordinator and contribute to providing exceptional care to our patients.
The role has massive potential into progression towards Practice Management/Business Development
**Job Types**: Full-time, Permanent
**Salary**: £34,000.00-£38,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Medical Practice Management: 1 year (preferred)
- Dental Practice Management: 1 year (preferred)
Ability to Commute:
- London, EC3N 3AX (required)
Ability to Relocate:
- London, EC3N 3AX: Relocate before starting work (required)
Work Location: In person
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