Pathway Navigator

7 months ago


Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

Do you have excellent communication and interpersonal skills, drive and enthusiasm and a real desire to be part of a consistently developing service? Are you hard working, friendly and committed to delivering a high standard of customer care?

We are looking for a Pathway Navigator with previous administration experience to join our administration team within the Department of Medicine for Older People.

You will provide a comprehensive administration service for multi-disciplinary teams whilst ensuring acceptable standards of quality and efficiency are maintained at all times.

Excellent interpersonal skills are required in order to deliver this role effectively.

Attention to detail is essential. You must be proficient in the use of Microsoft Office software with the ability to pick up computer processes/systems quickly. Ideally you will have experience managing and coordinating waiting lists along with a good knowledge of NHS waiting time targets. A flexible approach is essential as is your ability to become a key contributor to the wider admin team whilst using your initiative and adapting well to change.

Our aim is to continually improve patient services and as such having robust administrative support under the guidance of an enthusiastic team leader with a professional approach is essential.

To ensure provision of a comprehensive, high quality and efficient administrative and secretarial service to the Respiratory consultants, ACP, Specialist nurses.

To manage own day to day workload, ensuring that priorities are identified and dealt with and that problems are resolved as quickly as possible.

To work as part of a team ensuring that adequate arrangements for cover are in place for own planned absence and there is full participation in cover for colleagues during planned absence, sickness or workload pressures.

To act as point of contact in dealing with complex telephone calls and enquiries promptly and efficiently, referring on as necessary.

To arrange meetings and appointments as required by the consultants ensuring these are entered onto their electronic diary.

Administration of duties in relation to new policies.

Data entry and retrieval from databases/core clinical systems.

To undertake typing/proof reading of all patient letters and reports.

To develop and promote good working practice, ensuring standard protocols are in place.

Takes minutes and arrange meetings where required.

Provide induction support to new starters.

To undertake and cover any other clerical / secretarial duties as and when required to maintain the administration service to the department.

MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programs. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Diversity Matters

We’re looking forward to hearing from you


  • Pathway Navigator

    7 months ago


    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    Do you have excellent communication and interpersonal skills, drive and enthusiasm and a real desire to be part of a consistently developing service? Are you hard working, friendly and committed to delivering a high standard of customer care? We are looking for a Pathway Navigator with previous administration experience to join our administration team...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    To support the Liver Team in proactively tracking patients with liver cirrhosis, diagnostics pathways, and pre/post liver transplant to ensure they are appropriately, and managed progress tracked +/- discussed at the Liver MDT meeting. To help manage the database of liver patients to support their clinical pathway in ensuring they are booked in the...

  • Surgical Navigator

    6 months ago


    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Thoracic Surgical navigation team based at Wythenshawe Hospital. You will be responsible for tracking patients to the relevant cancer pathways and targets. You would be expect to liaise with local hospitals and cancer services departments to obtain results and reports and escalate any delays to prevent delays in...

  • Surgical Navigator

    7 months ago


    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Thoracic Surgical navigation team based at Wythenshawe Hospital. You will be responsible for tracking patients to the relevant cancer pathways and targets. You would be expect to liaise with local hospitals and cancer services departments to obtain results and reports and escalate any delays to prevent delays in...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    There is a great opportunity for an exceptional individual living in Greater Manchester to join and support our Community Diagnostics care navigator team as a Senior Community Diagnostic Centre Care Navigator. The role is to provide management support to the community navigation team responsible for the interface with patients ensuring they understand the...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Band 3 Navigators to join the Lung cancer Screening Hub Ideally you will be flexible with good communication skills, and able to navigate different computer systems. 1 position available 37.5 hrs Be responsible for the analysis and adjustment of complex patient pathways and able to support and advise both internal...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    An exciting opportunity has arisen for an enthusiastic, motivated individual to join the Target Lung Health Check team as a senior Screening Navigator. The role will involve tracking of patients along their pathways. 1 x position 37.5 hrs The post holder will be responsible for the co-ordination of the patient pathway through the MFT lung cancer service....


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    There is a great opportunity for some exceptional individuals living in Greater Manchester to join and support our Community Diagnostics Caentre (CDC) care navigator team based at Withington. The roles will be pivotal in delivering a new initiative, ensuring the people of Manchester have access to the right services at the right time in the right...


  • Manchester, United Kingdom North West Ambulance Service Full time

    **Non Clinical Navigator** Are you looking for a career development opportunity withing the Health Care Sector? Are you passionate about working in a team and helping others? Do you have effective communication skills and excellent attention to detail? The Northwest Ambulance Service (NWAS) NHS Trust is undergoing change and as part of these changes the...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    This is an exciting opportunity to join an award wining CAMHS service rated 'Outstanding' by CQC in 2016 & 2019. North Manchester CAMHS is a small, friendly, energetic and busy Core CAMHS team and we are looking to appoint a pivotal role in our administrative team. The post holder will support the Office Manager, Service Manager, Pathway Leads and Senior...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    The post holder will be responsible for providing administrative services to the multi-disciplinary team, assisting the Medical Secretaries, Nurse Specialists and liaising closely with the clinical teams to ensure that all patients under the care of follow-up services within Cardiology genetic services receive their tests and appointments in a timely manner....

  • Lead Cure Navigator

    7 months ago


    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    CURE is recognised nationally as best practice (referenced in the NHS Long Term Plan and the National Respiratory & Lung Cancer GIRFT reports) with MFT clinicians being instrumental in its developments to date. The CURE team presently operates at Wythenshawe hospital, MRI and North Manchester general Hospital. We require enthusiastic, flexible and...

  • Senior Cure Navigator

    6 months ago


    Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    The post holder will be responsible for the co-ordination of the patient pathway through the MFT Stop Smoking service The successful individual will liaise closely with the clinical teams. He/she will work independently to collect and provide all information required by the clinical team. They will be responsible for ensuring all communication between MFT...


  • Manchester, United Kingdom North West Ambulance Service NHS Trust Full time

    Non Clinical Navigator Are you looking for a career development opportunity withing the Health Care Sector? Are you passionate about working in a team and helping others? Do you have effective communication skills and excellent attention to detail? The Northwest Ambulance Service (NWAS) NHS Trust is undergoing change and as part of these changes the...


  • Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

    The Care Navigator service in Manchester is part of the Integrated Neighbourhood Teams of which there are 12 across Manchester, 4 in each Locality of Manchester. The service offers a community facing service with focus on delivering a seamless interface between primary care, hospital and community health, social care and other statutory services, ensuring...

  • Care-coordinator

    7 months ago


    Manchester, United Kingdom New Islington Medical Practice Full time

    Working with the surgery team, identify cohorts of patients who require annual reviews. Contact and work with these patients to organise review appointments Be responsible for improving healthcare outcomes across the PCN by helping to lead Quality and Outcomes Framework (QOF) work in the practice. Assist the patient to navigate and progress through the...


  • Manchester, United Kingdom AT Talent - Rec2Rec Full time

    About Our BusinessAT Talent - Rec2Rec is a well-established recruitment agency specialising in Finance. We are seeking ambitious Recruitment Consultants to join our dynamic teams in Manchester and Preston, where you can leverage our strong market presence, clear progression pathways, and highly competitive commission structure to drive your career...


  • Manchester, United Kingdom Better Life Partners Full time

    Better Life Partners is committed to providing innovative solutions for those struggling with addiction. Our team is comprised of dedicated professionals who share a passion for making a positive impact on their communities. As a Regional Growth Developer, you will play a vital role in expanding our network and enhancing referral pathways through strategic...

  • Dementia Advisor

    3 days ago


    Manchester, United Kingdom Afrcian Caribbean Care Group Full time

    **Job Purpose**: - To improve the lived experience for people living with dementia and their carers in line with the Greater Manchester Dementia United Standards. - To provide practical and emotional support to assist carers and people living with dementia to develop coping strategies in order to relieve their caring responsibilities. - To provide a...


  • Manchester, United Kingdom CV-Library Full time

    Job OverviewWe are seeking a skilled and compassionate Children's Care Professional to join our team in Ashton-under-Lyne. As a key member of our leaving care team, you will play a vital role in supporting young people through their transition to independence.About the RoleThis part-time position offers 21 hours per week over three days and is an excellent...