Senior Cure Navigator
4 months ago
The post holder will be responsible for the co-ordination of the patient pathway through the MFT Stop Smoking service The successful individual will liaise closely with the clinical teams. He/she will work independently to collect and provide all information required by the clinical team. They will be responsible for ensuring all communication between MFT and external trusts is efficient and timely and will be encouraged to devise innovative ways to manage such information. The post holder will also be responsible for the organisation and day to day management of the stop smoking service and to supervise the Band 3 navigators across sites.
He/she will be an integral part of the Respiratory and thoracic surgical team, supporting the team in meeting all requirements set locally, nationally.
He/she will monitor and track patients within the agreed specialty(s), liaising with all staff levels to assist the patient’s journey, the clinical team and the trust in meeting the standard key indicators which currently form the national star ratings.
He/she will work independently, planning, and organising own time, design and implement systems to improve and develop the MFT CURE team. Use strong persuasive and negotiation skills and demonstrate tact when dealing with conflicting team requirements.
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Be responsible for the analysis and adjustment of complex patient pathways and able to support and advise both internal and external clinical teams and patients.
Ensure that every patient and health care professional that utilises the MFT smoking cessation service has an excellent experience of it
Provide both verbal and appropriate written information to patients about their forthcoming appointments.
Assist medical/Nursing staff to triage patients into the service and identify those patients suitable for other services support and clinical trials.
Track patients throughout their journey, against the relevant patient pathways ensuring that patients are managed well within the key performance indicators, liaising with the relevant ward/department. Take appropriate action/escalate any delays with the relevant clinician and directorate management teams to prevent poor experience.
Use judgement involving facts and situations when escalating issues to lead clinicians and Trust management.
Feedback to relevant departments on assessment results, agreed treatment plans, occasional completion of further assessment.
Access and manipulate several trust computer systems to track patient’s progress, patient’s case notes and the status of diagnostic tests.
Work with the MFT CURE team attending team meetings, using video conferencing link where required, as a core member of the team.
Act as a focal point for the MFT CURE service, liaising closely with various departments/other hospitals to co-ordinate the timely flow of all assessment results/information to ensure the patient can complete their journey in a timely fashion, being constantly kept in the loop about their various appointments.
Collate all relevant information for the weekly team meeting and record data electronically for research and audit purposes.
The post holder will require knowledge of many software programmes to create, maintain and manipulate various complex programmes, collecting and uploading data locally and nationally when required.
Adhere to trust policies, communicating the patient’s diagnosis to the GP and informing referring hospitals of patient’s details both within 24 hours. The com
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