Non Clinical Navigator Uc

4 weeks ago


Manchester, United Kingdom North West Ambulance Service Full time

**Non Clinical Navigator**

Are you looking for a career development opportunity withing the Health Care Sector? Are you passionate about working in a team and helping others?

Do you have effective communication skills and excellent attention to detail?

The Northwest Ambulance Service (NWAS) NHS Trust is undergoing change and as part of these changes the Clinical Hub is looking to expand and develop its support function. We are looking for non-clinical staff to provide a support system within our organisation based at our Emergency Control Centres.

The successful applicants will be responsible for managing inbound telephone calls and ensuring the calls are directed to appropriate services. Working closely with our team of clinical staff including Paramedics, registered Nurses, Pharmacists and Mental Health Nurses. The post holder will answer inbound calls from NWAS Operational crews who may request advice from a Senior Clinician based within the Clinical Hub, contact contracted taxi companies to arrange alternative transport for patients or even provide information for NWAS crews regarding contact details for alternative pathways to provide more suitable care for the patient to avoid hospital admissions.



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