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Clinical Pathway Co-ordinator
6 months ago
This is an exciting opportunity to join an award wining CAMHS service rated 'Outstanding' by CQC in 2016 & 2019. North Manchester CAMHS is a small, friendly, energetic and busy Core CAMHS team and we are looking to appoint a pivotal role in our administrative team.
The post holder will support the Office Manager, Service Manager, Pathway Leads and Senior Leadership Team in the management of the services' portfolio of waiting lists, liaising with both internal and external stakeholders to ensure a smooth and timely patient journey and experience.
You will be required to work across our 3 pathways of ADHD, Duty & Assessment and Partnership, working closely with their leads and providing detailed management of the waiting lists, identify and offering solutions to issues as they arise. You will also be expected to liaise with parents/carers queries and act as first line for complaints management.
You will be fully support in all aspects of your role and we provide annual appraisals, monthly supervision and actively look to professionally develop all our team.
For further information please do not hesitate to contact Lynsey Etchells (Office Manager) on 0161 203 3250
The Clinical Pathway Navigator (CPN) will work within a wider team supporting the divisional services and specialties with all aspects of pathway management. Facilitating the smooth running of the patient pathway by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs, proactively monitoring and tracking RTT, non-RTT, routine and urgent pathways to ensure that patient journeys are processed in line with nationally and local defined targets and that data is validated and inputted into local systems.
As this role forms part of a wider team of divisional administrative support, there will be an expectation of being able to flexibly work with various specialties as well as undertake a wide range of pathway related duties such as coordination and direct liaison with patients and various teams, booking appointments for outpatient activity, covering and supporting colleagues as appropriate.
To undertake the administration of all referrals received into the CAMHS teams, ensuring Patient Electronic Records are kept up to date
MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
Diversity Matters
We’re looking forward to hearing from you
