Customer Experience Lead

**Customer Experience Journey Lead** At Affinity Water, we’re at the start of an exciting journey to tell our brand story to our consumers and to reinvent ourselves as a brand that plays an important role - beyond supplying water - in people’s lives. To do this we’ve formed a new Marketing and Experience team and we’re hunting for exceptional...

As a Senior CRM Officer, you will play a key role in driving business growth through effective CRM strategies and system implementation. If you have a passion for customer relationship management and a track record of delivering results, we want to hear from you!About Our ClientA well-established university with a strong reputation for academic excellence...

About the Opportunity">We are seeking a highly skilled Customer Experience Lead - Water Sector to lead our website project and drive customer-centricity across our digital channels.">Your Key Responsibilities">Develop and implement a customer experience strategy to improve engagement and satisfaction across our digital channels.Collaborate with internal...

Job Description:We are seeking a skilled Customer Retention Specialist to join our team at Arne Clo Ltd. This role is responsible for developing and implementing CRM strategies that enhance customer retention, satisfaction, and lifetime value on a global scale.Key Responsibilities:Develop a robust CRM strategy across ARNE UK and International, ensuring each...

Claire's Inc. is seeking a Customer Experience Manager to join our team as a Retail Sales Team Lead. In this role, you will be responsible for delivering exceptional customer experiences, driving sales growth, and ensuring the store operates efficiently.The ideal candidate will have a minimum of 1 year experience in retail sales, with a strong background in...

We are seeking a talented Website Project Lead to join our team at Affinity Water. As a leader in the UK's water industry, we are committed to delivering exceptional customer experiences through innovative digital solutions.Our ideal candidate will have 5+ years of experience in leading website projects or significant redesigns, with a strong understanding...

About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Porsche Centre Hatfield.Job SummaryThis role is critical to delivering an exceptional customer experience, ensuring all customers are provided with outstanding service. As a brand ambassador, you will represent Porsche Retail Group and the Porsche brand,...

Job DescriptionWe are seeking an experienced Senior Receptionist/Showroom Host to join our team at Porsche Centre Hatfield. This critical role plays a vital part in the customer journey, ensuring all customers receive an outstanding experience. As a brand ambassador, you will represent Porsche Retail Group and the Porsche brand at all times.You will be...

**Job Overview**Affinity Water seeks a skilled Web Content Strategist to lead the transformation of its website, ensuring seamless integration with existing digital platforms. As a key member of the team, you will be responsible for driving continuous improvement and delivering exceptional user experiences.**Key Responsibilities**Develop and implement a...

This is a rewarding opportunity to make a positive impact on customer experience at Affinity Water. As a key member of the Complaints & Resolution Team, you will play a vital role in delivering exceptional service and turning complaints into opportunities for growth.Key Responsibilities:You will work closely with contact centre teams, operations, and other...

We are seeking an experienced Senior Receptionist / Showroom Host to join our team at Porsche Centre Hatfield. As a Senior Receptionist/Showroom Host, you will be responsible for providing exceptional customer experiences, acting as a brand ambassador, and ensuring all customers receive excellent service. You will also supervise the hosting/reception team...

**Job Title**:Customer Housing Advisor **Salary**:£24,000 - £26,000 per annum **Location**:Hatfield (Hybrid) **Contract**:Full time, Permanent **Hours**:Monday to Thursday 9am - 5pm, Friday 9am - 4.30pm **COMPANY PROFILE** Our client based in Hatfield are seeking a passionate and committed Housing Advisor to provide advice, guidance, and support to...

Job OverviewTesco, a leading retailer, is seeking an experienced User Experience Design Lead to join its engineering team. As a key member of the team, you will be responsible for crafting exceptional user experiences that meet the needs of Tesco's diverse customer base.In this role, you will work closely with cross-functional teams to design and develop...

We are seeking a highly skilled Senior Receptionist / Showroom Host to join our team at Porsche Centre Hatfield. As a key member of the team, you will play a vital role in ensuring every customer interaction is memorable and exceeds their expectations.Your primary responsibility will be to provide exceptional customer service, responding to inquiries, and...

**Customer Delivery Lead**: **Location**: UK - Hatfield, UK - London, UK - Reading | **Job-ID**:203265 | **Contract type**:Standard |** Business Unit**: IT Service Delivery/Managed Services **Life on the team** As Delivery Lead you will be accountable for leading and managing service and change delivery for an account, a group of accounts or for a...

At Affinity Water, we're more than just the UK's largest water-only supplier. We're a mission-driven organisation committed to providing sustainable, high-quality water to our customers.We're seeking an innovative and technically skilled Digital Customer Journey Manager to join our Customer Experience Delivery Team. As the ideal candidate, you will:Map and...

About the RoleWe are seeking an experienced Customer Journey Experience Specialist to join our team at Affinity Water.As a key member of our Customer Experience Delivery Team, you will be responsible for creating workbooks to guide digital journey enhancements, implementing personalized content and messaging, and collaborating with marketing for a consistent...

About the RoleWe are seeking an experienced Customer Data Transformation Lead to join our Digital Transformation Programme. As part of this programme, you will oversee the implementation of a Master Customer Data System and ensure data integrity, security, and compliance.Key Responsibilities:Lead the design and execution of customer data migration processes...

**_Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status._** Join our dynamic team as a Digital...

Job OverviewWe are seeking a highly motivated and customer-focused individual to join our Customer and Neighbourhood Team as a Customer Experience Champion. This is an exciting opportunity to make a real impact in our communities and help us shape the future of our services.The successful candidate will play a key role in delivering outstanding services to...