Digital Experience Lead

5 months ago

Hatfield, United Kingdom Ocado Group Full time

**_Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status._**

Join our dynamic team as a Digital Experience Lead, where you'll be the driving force alongside our Head of Digital Learning We're on the lookout for a passionate and highly skilled individual with a knack for digital design and a flair for learning innovation. If you're ready to take charge, we want you to take the lead in developing and implementing exceptional digital experiences across diverse platforms.

Your mission? Elevate the learning journey for our employees at Ocado Group and be the maestro orchestrating engaging and effective digital learning solutions. Your role is pivotal in shaping the future of our audience's learning experience.

If you're a visionary creative with a passion for crafting impactful experiences and a track record of steering digital L&D projects in agile environments, please read on and apply.

**In this role you will;**
- Lead the development and execution of digital experience strategies, ensuring alignment with organisational goals and objectives.
- Collaborate with cross-functional teams to gather requirements and define project scopes for digital experience initiatives.
- Design and prototype user-centered digital experiences using industry-standard tools and methodologies.
- Manage the end-to-end process of digital content creation, from concept development to delivery and evaluation.
- Utilise learning management systems (LMS) and other digital platforms to deliver and track learning content effectively.
- Stay informed about emerging trends and technologies in digital and recommend innovative solutions to enhance user engagement.
- Conduct usability testing and gather feedback to continuously improve the quality and effectiveness of digital experiences.
- Provide guidance and support to internal teams on best practices for designing and delivering digital solutions.
- Collaborate with external vendors and partners as needed to augment internal capabilities and resources.
- Keep abreast of industry standards and regulations related to digital experiences and ensure compliance in all projects.

**About you;**
- Proven experience in leading digital experience projects, with a focus on learning and development.
- Strong proficiency in digital design tools such as Adobe Creative Suite, Sketch, Figma, etc.
- Experience with learning management systems (LMS) and familiarity with SCORM and xAPI standards.
- Excellent project management skills with the ability to prioritise and manage multiple tasks simultaneously.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Creative thinker with a passion for creating engaging and impactful digital experiences.
- Experience working in agile development environments is a plus.
- Knowledge of accessibility standards and guidelines for digital content is desirable.

**What we offer you**

Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.
- 30 days 'working from anywhere in the world' policy
- Wellbeing support through dedicated apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Generous Private Medical Insurance (within the first month of joining)
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Hatfield Train Station to the Hatfield offices
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Sharesave and Buy as You Earn share schemes

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